QNAP Not Connecting to Windows DC

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POMTalex
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QNAP Not Connecting to Windows DC

Post by POMTalex » Tue Jan 10, 2023 12:46 am

Hi Community,

We have a TS-2483XU-RP and after an update to 5.0.1 Build 20221215, it disconnected from the DC. It refuses to connect and I found that there might be a network bug worth mentioning. When I try to ping servers on its network (LAN) there is no response. The QNAP can ping external to its network using IP and DNS (Ex: Google.com and 8.8.8.8). This firmware version is the most recent version so upgrading is not an option. I would like to troubleshoot the issue. Has anyone experienced this before or have an idea how to resolve it?

I appreciate the help in advance.

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dolbyman
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Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: QNAP Not Connecting to Windows DC

Post by dolbyman » Tue Jan 10, 2023 12:48 am

Try to downgrade one version, if it fixes it, open a ticket with QNAP to complain. (well, do the same if it does not ..I guess)

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