QNAP Not Connecting to Windows DC

Questions about using Windows AD service.
Post Reply
POMTalex
New here
Posts: 4
Joined: Tue Oct 19, 2021 1:30 am

QNAP Not Connecting to Windows DC

Post by POMTalex »

Hi Community,

We have a TS-2483XU-RP and after an update to 5.0.1 Build 20221215, it disconnected from the DC. It refuses to connect and I found that there might be a network bug worth mentioning. When I try to ping servers on its network (LAN) there is no response. The QNAP can ping external to its network using IP and DNS (Ex: Google.com and 8.8.8.8). This firmware version is the most recent version so upgrading is not an option. I would like to troubleshoot the issue. Has anyone experienced this before or have an idea how to resolve it?

I appreciate the help in advance.
User avatar
dolbyman
Guru
Posts: 34903
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: QNAP Not Connecting to Windows DC

Post by dolbyman »

Try to downgrade one version, if it fixes it, open a ticket with QNAP to complain. (well, do the same if it does not ..I guess)
Post Reply

Return to “Windows Domain & Active Directory”