Can't join QNAP to domain

Questions about using Windows AD service.
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Can't join QNAP to domain

Post by Banner »

Hi, I have a QNAP TS 470 Pro with firmware 4.3.3.0262 (date of firmware : 27/07/2017). My domain controller is a W2K8 Server. Unfortunately i cannot join the QNAP to my domain (xxxxxxxx.local). It always gave me these errors message : Microsoft network setting failded. Please check the DNS server, domain name, and username and password for logging in the domain. and in the system log : [Security mode] Failed to join domain. Check the AD Domain Member settings..

I can ping the QNAP in my network. Can someone help me please. :(
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storageman
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Re: Can't join QNAP to domain

Post by storageman »

Are you double checking you are typing exactly as shown in netbios, it is case sensitive. Can you ping the domain controller in SSH?
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Trexx
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Re: Can't join QNAP to domain

Post by Trexx »

You might also try the newly released 4.3.3.0299 build as there were several AD related fixes in it.

See this post for details.
viewtopic.php?f=142&t=135500
Paul

Model: TS-877-1600 FW: 4.5.3.x
QTS (SSD): [RAID-1] 2 x 1TB WD Blue m.2's
Data (HDD): [RAID-5] 6 x 3TB HGST DeskStar
VMs (SSD): [RAID-1] 2 x1TB SK Hynix Gold
Ext. (HDD): TR-004 [Raid-5] 4 x 4TB HGST Ultastor
RAM: Kingston HyperX Fury 64GB DDR4-2666
UPS: CP AVR1350

Model:TVS-673 32GB & TS-228a Offline[/color]
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QPJoerg
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Re: Can't join QNAP to domain

Post by QPJoerg »

Hi there,

Same issue when I try the manual mode.
In the wizard I get a different, detailed message: kinit(v5): Additional pre-authentication required while getting initial credentials

I have the build 0299 installed.
What I tried: Short domain admin password; remove complex password rules on AD; disable Microsoft network support.
DNS and NTP is pointing already to the AD server.

Any ideas?
lmecharle
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Re: Can't join QNAP to domain

Post by lmecharle »

Hi all,
If your server had disable Smb1 support for wannaCry prevention.
You could be test enable temporary SMBv1 support by your AD. Join the domain and disable smbv1 after.
Gave you a link for ssh commanline
https://wiki.samba.org/index.php/Settin ... ain_Member

I hope this help you.

Kind regards
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