QNAP loses connection with domain every 2 weeks

Questions about using Windows AD service.
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SinglePLayerForever
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Joined: Tue Oct 17, 2017 8:27 pm

QNAP loses connection with domain every 2 weeks

Post by SinglePLayerForever » Wed Oct 18, 2017 2:22 pm

Hello!

As the subject says our QNAP is losing connection with domain every 2 weeks. It is easy to reconnect it but we can't have that repeating every 2 weeks.

Does anyone have any idea why this could be happening?

Every response is greatly appreciated!

SinglePLayerForever
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Posts: 2
Joined: Tue Oct 17, 2017 8:27 pm

Re: QNAP loses connection with domain every 2 weeks

Post by SinglePLayerForever » Thu Oct 19, 2017 3:09 pm

It just lost connection again, i guess it happens more often than every 2 weeks

QNAP_EddieC
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Joined: Thu Dec 15, 2016 9:55 am

Re: QNAP loses connection with domain every 2 weeks

Post by QNAP_EddieC » Thu Oct 19, 2017 4:28 pm

Dear SinglePLayerForever,

Could you kindly go to https://helpdesk.qnap.com/ and submit a ticket with some peripheral information? QNAP can assign a tech support to follow up with you.
Thank you.

Best regards,
Eddie

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