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QNAP loses connection with domain every 2 weeks

Posted: Wed Oct 18, 2017 2:22 pm
by SinglePLayerForever
Hello!

As the subject says our QNAP is losing connection with domain every 2 weeks. It is easy to reconnect it but we can't have that repeating every 2 weeks.

Does anyone have any idea why this could be happening?

Every response is greatly appreciated!

Re: QNAP loses connection with domain every 2 weeks

Posted: Thu Oct 19, 2017 3:09 pm
by SinglePLayerForever
It just lost connection again, i guess it happens more often than every 2 weeks

Re: QNAP loses connection with domain every 2 weeks

Posted: Thu Oct 19, 2017 4:28 pm
by QNAP_EddieC
Dear SinglePLayerForever,

Could you kindly go to https://helpdesk.qnap.com/ and submit a ticket with some peripheral information? QNAP can assign a tech support to follow up with you.
Thank you.

Best regards,
Eddie