Can you try to update to firmware 3.4.3 build 0520, and let me know if this still happen?
It include some bug fixes regarding windows networking.
We use actually Version released at start Mai
QNAPJauss wrote:Does vanessa is using "Windows Offline files" ?
I saw some case where Windows Offline files was enabled, and using a different username.
QNAPJauss wrote:Does User is connected by UNC (\\xxxx\share) or the network share is mapped to a drive letter ?
No we use Login-Scripts to connect them via Drive Letter.
Although some Users connect some shares (more likely some single Folders) via UNC.
QNAPJauss wrote:Does her user name in NAS (Vanessa) is the same in Windows (Vanessa too) ?
As we use AD and use connection via AD - yes it is the same.
QNAPJauss wrote:Does your DNS name is the same as the netbios name (the hostname of the NAS ?)
hmmm. Whats the difference?
we used "hostname" like "nas"
our domain would be "company.local"
Connection will be done via
"net use x: \\nas\sharename"
-> as user = windows user -> no user/password is required.
QNAPJauss wrote:Do you use active directory ? or simple nas local users.
QNAPJauss wrote:Thank you.
I have to ...