QuMagie is not re-indexing new photos

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coupeborgward
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Posts: 35
Joined: Mon May 23, 2016 6:10 pm

QuMagie is not re-indexing new photos

Post by coupeborgward » Tue Jan 05, 2021 3:23 pm

Hi there

I just noticed that new photos are not getting picked up my QuMagie. I guess the indexing might not get updated in real time which QuMagie is relying on.

Any settings I can change to get this working.

Using TS-251 with latest firmware

ukpbrown
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Joined: Mon Jan 11, 2021 12:09 am

Re: QuMagie is not re-indexing new photos

Post by ukpbrown » Mon Jan 11, 2021 12:44 am

It was the same for me. I added a load and nothing re-indexed.

It did however when I did a reboot. Obviously I am hoping that is not the answer

coupeborgward
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Joined: Mon May 23, 2016 6:10 pm

Re: QuMagie is not re-indexing new photos

Post by coupeborgward » Tue Jan 12, 2021 12:42 pm

yep I noticed the same this morning. I had to restart the qnap due to an update of the firmware. It started working after that. So not sure if the firmware update did the trick or the reboot :)

ukpbrown
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Joined: Mon Jan 11, 2021 12:09 am

Re: QuMagie is not re-indexing new photos

Post by ukpbrown » Tue Jan 12, 2021 5:38 pm

I'm not sure is the answer, to reboot every time you add some photo's :-) I was hoping for a live solution :-)

coupeborgward
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Joined: Mon May 23, 2016 6:10 pm

Re: QuMagie is not re-indexing new photos

Post by coupeborgward » Wed Jan 13, 2021 7:14 am

just did a test after the firmware update. My qnap is now successfully indexing new photos without a reboot of the device. So all good for now

oliver.jennrich
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Joined: Wed Aug 08, 2018 4:54 am

Re: QuMagie is not re-indexing new photos

Post by oliver.jennrich » Sat Jan 16, 2021 10:28 pm

I'm not sure that it has anything to do with the firmware - certainly QuMagie is not "volunteering" to indexing new photos after I added them. However, there is a (relatively) easy way to "encourage" the indexing:

1) log into your NAS via ssh
2) issue the command

Code: Select all

/etc/init.d/QMediaService.sh restart
This is (more or less) what happens at a reboot.

john.w.zerbe
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Joined: Tue Jan 19, 2021 3:57 am

Re: QuMagie is not re-indexing new photos

Post by john.w.zerbe » Tue Jan 19, 2021 5:40 am

Mine wasn't indexing new photos and I stupidly used the "reindex" button and promptly lost all my face tags. I then found there was no way to restore them.

padrebardas
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Joined: Sat May 15, 2021 6:47 pm

Re: QuMagie is not re-indexing new photos

Post by padrebardas » Sat May 15, 2021 7:03 pm

john.w.zerbe wrote:
Tue Jan 19, 2021 5:40 am
Mine wasn't indexing new photos and I stupidly used the "reindex" button and promptly lost all my face tags. I then found there was no way to restore them.
The same thing happened to me today : QuMagie / Multimedia console was not indexing new photos added. I launched a re-indexing : tenths of hours of work lost.

That really is a show stoper for QNAP products

Theliel
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Re: QuMagie is not re-indexing new photos

Post by Theliel » Tue May 18, 2021 6:53 pm

When this has ever happened to me, I have fixed it in two ways, usually always due to improper shutdown.

In the multimedia console, make sure 100% that the routes are added to QuMagie / QPhotos, since as I say after an incorrect shutdown they can disappear.

Once you are sure they are correct, reboot the NAS correctly.

hungchun
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Joined: Sat May 15, 2021 8:40 am

Re: QuMagie is not re-indexing new photos

Post by hungchun » Wed Jun 16, 2021 10:21 pm

Theliel wrote:
Tue May 18, 2021 6:53 pm
When this has ever happened to me, I have fixed it in two ways, usually always due to improper shutdown.
I have the same issue and it seems like just happened after a sudden power outage (several months ago...)

I reboot and it triggered check disk process (it takes several hours), and then the photo not update anymore.

I use qsync to sync my photos in .Qsync folder and set the .Qsync folder path in media console, when I open photo station and want to browse .Qsync folder, it pop a message says I don't have permission to do it...

I update QTS version to the latest (4.5.3.1697), photos still not auto updated.
I also tried re-indexing and lose all my photo tags...

don't know what to do, so sad.

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