QNAP AI Core - recognizing people - freezes at 99.99%

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gedonis
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QNAP AI Core - recognizing people - freezes at 99.99%

Post by gedonis » Fri May 21, 2021 2:59 am

I am using latest firmware (4.5.3.1670) on TS-453b.

The problem: When I am opening Multimedia Console, I see that Facial Recognition freezed, I see the following - 99% (7561/7562)
Status is not changing, rebooting does not help.

It seems that the latest photo could not be processed.

Are there any ways how I can solve it?

cheenee
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Joined: Mon Aug 24, 2020 6:57 pm

Re: Qnap AI 核心 - 识别人员 - 冻结在 99.99%

Post by cheenee » Mon Jun 07, 2021 11:19 pm

我也是发现这个问题,人脸识别只剩下最后2张,99.99%不再进行最新照片的识别。最后重置了人脸识别后才正常。

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dolbyman
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Location: Vancouver BC , Canada

Re: QNAP AI Core - recognizing people - freezes at 99.99%

Post by dolbyman » Mon Jun 07, 2021 11:21 pm

English ONLY forum, do not post in any other language

fsbhh
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Re: QNAP AI Core - recognizing people - freezes at 99.99%

Post by fsbhh » Tue Jun 08, 2021 8:37 pm

I have the same problem even after the new update of QNAP AI Core today 2021/06/08 ..., 99% (one item left / 99% (50375/50376)) and no more progress ...

i'm running QTS Hero h4.5.3.1670 on an TS-h686...

Anyone with the same problem or maybe a solution?

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dolbyman
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Location: Vancouver BC , Canada

Re: QNAP AI Core - recognizing people - freezes at 99.99%

Post by dolbyman » Tue Jun 08, 2021 9:15 pm

best to contact qnap and report it ..nothing can do here

cheenee
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Re: QNAP AI Core - recognizing people - freezes at 99.99%

Post by cheenee » Fri Jun 11, 2021 10:48 pm

You can try this way to back up face recognition data
https://github.com/johnwww/photostation ... y-database

Then reset the face recognition data, and then import it.

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