Missing video files on TV for media folders

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horstwalter
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Joined: Sat Jul 27, 2019 9:24 pm

Missing video files on TV for media folders

Post by horstwalter » Wed Nov 02, 2022 9:31 pm

When I access my QNAP with my TV I do not see some VIDEO files in the folder list (by folder). The files are listed directly after a "rebuild media indexing", but shortly after disappear.

I cannot see a pattern or rule. The folder only contains around 50 video files. Other folders with more files are shown completely. In SMB the files are visible too. In total I am having about 2500 video files distributed over 3 harddisks and 10 media folders.

Any ideas?
Could it be the filename length, number of dots "." in the filename, anything like this?

TS509
latest firmware, right now 4.2.6.

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dolbyman
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Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Missing video files on TV for media folders

Post by dolbyman » Wed Nov 02, 2022 10:06 pm

with your previous issues of generating and maintaining media files..I'd say abandon media serving on the qnap and switch to a player that can index smb sources (the NAS) ..something like Kodi on a cheap android stick

even if you are encountering a bug, that NAS is so old that qnap will not fix these (long EOL)

horstwalter
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Joined: Sat Jul 27, 2019 9:24 pm

Re: Missing video files on TV for media folders

Post by horstwalter » Mon Nov 14, 2022 2:06 am

Yep, as workaround I use my Laptop to watch the videos. However, I am still looking for a solution:

The whole issue seems to be caused by the thumbnail generation (assumption, not 100% sure). Unfortunately the generation cannot be turned off. I have disabled generation in the File Station, but the Multimedia Console does not exists in my version of QNAP. Only have the Media Streaming Add-on.

https://www.qnap.com/en/how-to/faq/arti ... le-station

I also wonder if I can replace the whole MediaLibrary by 3rd Party, but have not found anything yet. The whole setup of the media library IMHO is a bit messy. Some parts need to be set in the DLNA Media Server, some in the Media Library, others in the addon.

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