HDMI issues on TS-253 Pro

gagaktom · Post by **gagaktom** » Mon Nov 23, 2015 1:22 am

Hi everyone,

I'm experiencing some curious behavior from my TS-253 Pro when using HD station. I have connected the Nas to my Samsung HU7500 Tv and it works fine. But after a while, it appears that my TV don't detect the HDMI signal anymore. I have to reboot HD station in order to get the signal back. I also tried to connect the Nas to my Denon AV Amp and i still have the same problem. After some hours,it seems to lost the HDMI signal.

I checked the HD station option menu, and i don't the something like an " HDMI auto wake up" option...

This is my first Nas, and perhaps i'm missing something ?

Thanks for your help (and sorry for my bad english)

Tom

Beemer2 · Post by **Beemer2** » Fri Nov 27, 2015 10:18 pm

Is there any scaling being done by either the tv or denon? Try changing resolution to eliminate or reduce scaling.

Of course I assume you havd tried a different and perhaps shorter hdmi cable?

stilus · Post by **stilus** » Fri Dec 04, 2015 2:05 am

gagaktom wrote:Hi everyone,

I'm experiencing some curious behavior from my TS-253 Pro when using HD station. I have connected the Nas to my Samsung HU7500 Tv and it works fine. But after a while, it appears that my TV don't detect the HDMI signal anymore. I have to reboot HD station in order to get the signal back. I also tried to connect the Nas to my Denon AV Amp and i still have the same problem. After some hours,it seems to lost the HDMI signal.

I checked the HD station option menu, and i don't the something like an " HDMI auto wake up" option...

This is my first Nas, and perhaps i'm missing something ?

Thanks for your help (and sorry for my bad english)

Tom

Hi, I have the same problem. It's works and after a while I have that error

Maybe with an update ... will solve the problem.

stilus · Post by **stilus** » Sat Dec 05, 2015 9:26 pm

stilus wrote:
gagaktom wrote:Hi everyone,

I'm experiencing some curious behavior from my TS-253 Pro when using HD station. I have connected the Nas to my Samsung HU7500 Tv and it works fine. But after a while, it appears that my TV don't detect the HDMI signal anymore. I have to reboot HD station in order to get the signal back. I also tried to connect the Nas to my Denon AV Amp and i still have the same problem. After some hours,it seems to lost the HDMI signal.

I checked the HD station option menu, and i don't the something like an " HDMI auto wake up" option...

This is my first Nas, and perhaps i'm missing something ?

Thanks for your help (and sorry for my bad english)

Tom
Hi, I have the same problem. It's works and after a while I have that error Maybe with an update ... will solve the problem.

Status update:
I have the NAS connected directly to tv hdmi
- Still have the same problem...but, when I change from tv to hdmi on the top of tv display it says "hdmi 800x600 resolution" and in setting of hibriddesk station on "output resolution" it's "undefined (--hz)". If I change...it's not working

- If I restart the NAS, on the settings it's 1920x1080 60Hz and it's working
I hope they will solve this problem with an update

I don't want to restart the NAS everyday to watch a movie ......

Jas99 · Post by **Jas99** » Sun Dec 06, 2015 11:17 am

Hi all,
Any update on this issue, I have the same problem and it always happens here the end of a movie....

Thanks
Jason

cterrosi · Post by **cterrosi** » Mon Dec 07, 2015 2:49 am

H All,
I had e The dame issue it is really frustrating can't use nasty after few minutes!
Any update?
Qnap please fix this issue!

Cosimo

Trexx · Post by **Trexx** » Tue Dec 08, 2015 5:03 am

I am not seeing any those issues running HD Station (Kodi) on my Vizio 4k tv / Yamaha Receiver.

tigernuts · Post by **tigernuts** » Wed Dec 09, 2015 5:52 am

I've just bought a TS-653 Pro and connected it with hdmi to my samsung UE55JU7000. I have also issues with hdmi, i need to reboot HD station every time I had my tv turned off. My tv doesn't get any hdmi signal from my TS-653 Pro when I turn on my tv until i reboot HD station. It's very annoying!

tasar · Post by **tasar** » Wed Dec 09, 2015 6:00 am

Iam also a new owner of the 453mini, same hardware like 253 Pro. I had the same issue on my Denon X2000 Av receiver. Installed on the Qnap was the latest firmware and HD Station 3.1. Then i read, that someone fix this problem with downgrade to Hd Station 3.0.8 and now, the problem was gone.

stilus · Post by **stilus** » Thu Dec 10, 2015 4:35 am

tasar wrote:Iam also a new owner of the 453mini, same hardware like 253 Pro. I had the same issue on my Denon X2000 Av receiver. Installed on the Qnap was the latest firmware and HD Station 3.1. Then i read, that someone fix this problem with downgrade to Hd Station 3.0.8 and now, the problem was gone.

If you downgrade ... it's not a fix

they need to solve the problem with an upgrade but .... yes, they are very busy, I'm thinking qnap vs synology ....

tasar · Post by **tasar** » Thu Dec 10, 2015 4:40 am

Your right, sorry but english is not my favorite language and very bad... I mean that the downgrade to 3.0.8 solve the HDMI problem for me

Jas99 · Post by **Jas99** » Fri Dec 11, 2015 6:57 am

I wish I could say the same thing..
Always seems to happen about the 2hr mark... Right at the end of a movie.. Very frustrating

mgdubya27 · Post by **mgdubya27** » Wed Dec 16, 2015 1:29 pm

I'm having having similar issues with my new 451+. Yesterday, I installed HD Station and saw the NAS on my Samsung JS9000.

Today, I fired up the TV but all I get is a black screen - I can get a carrier but just a black screen. I'm assuming it's a resolution issue or something.

Any help?

mgdubya27 · Post by **mgdubya27** » Thu Dec 17, 2015 11:54 am

Reinstalled HD station, restarted the NAS. Tried the same HDMI cable with PS3 and B-Ray player and still had a black screen. Replaced the HDMI cable and still had a black screen. Was getting super **.
Out of desperation, I unplugged the TV and voila, it worked. Turned off the TV and had a beer. When I turned the TV back on, the TV could see the B-Ray player and PS3 but it would not detect the NAS. I disabled HD station and re-inabled and it worked again. Works great when it works. Am I going to have disable and re-enable HD station every time I turn on the TV?

stilus · Post by **stilus** » Sat Dec 19, 2015 9:34 pm

mgdubya27 wrote:Reinstalled HD station, restarted the NAS. Tried the same HDMI cable with PS3 and B-Ray player and still had a black screen. Replaced the HDMI cable and still had a black screen. Was getting super **.
Out of desperation, I unplugged the TV and voila, it worked. Turned off the TV and had a beer. When I turned the TV back on, the TV could see the B-Ray player and PS3 but it would not detect the NAS. I disabled HD station and re-inabled and it worked again. Works great when it works. Am I going to have disable and re-enable HD station every time I turn on the TV?

Yes, It's frustrating

We rote here since 22 nov and nothing till now...1 month! and to do a downgrade it's not a solution, they updated the HD Station with Kodi 15. I still waiting...maybe this year

they will solve the problem.

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HDMI issues on TS-253 Pro

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