QNAP NAS Community Forum

Hi everyone.

I need help configuring all my media library. I cannot make it work, even though I've tried removing and resetting permissions, rebuilding the library dozens of times. No one besides the administrator (not even the folder owner) can see the files. Can't guess what I'm missing here.
Thanks in advance!!

you need to add the folders to media library scan path

you can find media library settings at Control Panel -> Multimedia Management -> Media Folders

sorry, misread your post. if the admin can see them, the problem is not with adding media folders.

you should contact qnap support at https://helpdesk.qnap.com