Video Station Failing to add Media Folder

gudthing · Post by **gudthing** » Thu Aug 10, 2017 12:35 am

Hi guys,

I'm trying to add a media folder to my Video Station (v5.1.1) but I keep getting an error. These are the steps:

1. Open Video Station
2. Select 'Folder' and click 'add a media folder'
3. The settings panel loads, I select Movies and press 'Add' media folder
4. I try to select any folder e.g. Multimedia > Multimedia>Films, Multimedia>TV Packs etc and all I get is a popup with:

'Failed'

Nothing else, nothing in the system logs?

What is going on here? What can I try?

soma71 · Post by **soma71** » Thu Sep 14, 2017 6:37 pm

I get the same thing. Any help would be great...

Trexx · Post by **Trexx** » Thu Sep 14, 2017 11:57 pm

More information needed. QNAP Model & QTS version (including build). Browser being used, qnap account used, QTS Language, etc.

jacquesb · Post by **jacquesb** » Sun Sep 17, 2017 5:47 am

also had a fail there, turns out that my mediaserver was crashing due to some funny file formats i had, qnap helpdesk sorted this out for me

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Video Station Failing to add Media Folder

Video Station Failing to add Media Folder

Re: Video Station Failing to add Media Folder

Re: Video Station Failing to add Media Folder

Re: Video Station Failing to add Media Folder