Video station wont allow any user to logon

[kiwi-mat]

Hi..

On a TS-231, after some update the Video Station won't allow any user to logon using my domain/video link, the logon screen just says invalid username or password.
Looking at the chrome console log is the following repeatably.

VM60:164 WebSocket connection to 'wss://127.0.0.1:8143/' failed: Error in connection establishment: net::ERR_CONNECTION_REFUSED
WrappedWebSocket @ VM60:164
app.js?5.3.0.6a02bc2:2 The connection was closed abnormally
VM60:164 WebSocket connection to 'wss://localhost:8143/' failed: Error in connection establishment: net::ERR_CONNECTION_REFUSED
WrappedWebSocket @ VM60:164
app.js?5.3.0.6a02bc2:2 The connection was closed abnormally

which is obviously wrong.

My nas has just undergone a factory reset and setup from scratch and this problem still occurs., I have made sure the users have access e.t.c....

[Merlin1300]

I have the same problem. Video Station will not allow any user including Admin to run it from the main hybrid desk station screen.
MY current work-around is to log in to QTS and THEN run Video Station.
This seems like something QNAP should address.

[ApKNJ]

Keeping up the tradition of adding one post per year to this thread:

As a new QNAP user, I ran into the same issue.

It appears the issue is simply with the documentation .

Instead of accessing the video station at <nas address>/video, try accessing it <nas address>:<qts port>/video.
in other words, for example, not http://mynas/video, but http://mynas:8080/video
That fixed the login issue for me.

ApK