QNAP AI Core - recognizing people - freezes at 99.99%

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gedonis
Starting out
Posts: 26
Joined: Tue Dec 19, 2017 5:42 am

QNAP AI Core - recognizing people - freezes at 99.99%

Post by gedonis »

I am using latest firmware (4.5.3.1670) on TS-453b.

The problem: When I am opening Multimedia Console, I see that Facial Recognition freezed, I see the following - 99% (7561/7562)
Status is not changing, rebooting does not help.

It seems that the latest photo could not be processed.

Are there any ways how I can solve it?
fsbhh
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Posts: 1
Joined: Tue Jun 08, 2021 8:31 pm

Re: QNAP AI Core - recognizing people - freezes at 99.99%

Post by fsbhh »

I have the same problem even after the new update of QNAP AI Core today 2021/06/08 ..., 99% (one item left / 99% (50375/50376)) and no more progress ...

i'm running QTS Hero h4.5.3.1670 on an TS-h686...

Anyone with the same problem or maybe a solution?
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dolbyman
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Posts: 34903
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: QNAP AI Core - recognizing people - freezes at 99.99%

Post by dolbyman »

best to contact qnap and report it ..nothing can do here
cheenee
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Posts: 5
Joined: Mon Aug 24, 2020 6:57 pm

Re: QNAP AI Core - recognizing people - freezes at 99.99%

Post by cheenee »

You can try this way to back up face recognition data
https://github.com/johnwww/photostation ... y-database

Then reset the face recognition data, and then import it.
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