Streaming Music playback stuck at 0 using Music Station. If playing from file station the connection times out

[wynpalmer]

O/S: Windows 11 Pro 10.0.22621
NAS: TS-264 QTS 5.01.2277
Single port Network setup.

Screenshot 2023-03-11 135337.png

Orbi Wifi6 mesh system with ATT 1G Fiber.
I've tried this on several PCs in the network and the results are identical.
When I try to play on Music Station I can access the file but it never goes beyond 0 when I play it and as far as I can tell there are no error messages.
If I try to play from the File Station it shows loading for a minute or so and then a message appears that it is taking too long and the process halts.

[dolbyman]

why is there wifi connected on the NAS?

Connect the NAS to your general network..as long as that network in part of your wifi, it will be available on wifi

[wynpalmer]

1. The problem is that the music is encoded as FLAC. Once I realized that Music Station cannot natively decode FLAC and does not generate an error message, I was able to add Cayin Mediasign to fix the issue. Pretty hokey on Qnap's part, in my opinion.
2. The ATT Fiber BGW320-500 is connected to the Orbi Mesh router and provides internet connectivity. If I connect the NAS via ethernet to the BGW320 then Qfinder does not find it. Similarly, if I connect the NAS to the ethernet ports of the Orbi then Qfinder does not find it. Only if I connect the NAS wirelessly to the Orbi network can I see the NAS on the network. The wireless network is pretty fast at nearly 1Gb/s and it isn't an issue as far as functionality is concerned.

[dolbyman]

Wireless connectivity is notoriously wonky on QNAP ..

Sounds like a double NAT situation to me (where the ORBI is introducing an additional NAT layer, hence hardwired devices on the switch cannot be found)

[wynpalmer]

So far, the wireless has been fine, but if there was a way to make the ethernet connection work I would appreciate understanding what it is, so any suggestions would be greatly appreciated.

[dolbyman]

without knowing the exact setup..hard to say

it sounds like a double NAT situation...can you reach your ATT router Web GUI from a WiFi client? If not, you have a double NAT

[wynpalmer]

Thanks for the insight! As it turns out it's operator error. I connected the NAS to the Link aggregation port on the Orbi. Once I connected it to one of the normal ethernet ports the problem disappeared.
Sorry for the Newbie problems and questions.
All now works as it should.