How to recover a TS-x73 from endless boot sequence?

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Almyn
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Joined: Sun Dec 22, 2019 4:47 pm

How to recover a TS-x73 from endless boot sequence?

Post by Almyn » Mon May 10, 2021 6:22 pm

My TS-673 had started to endlessly reboot. What I have done sofar:
– removed the PCIe card (all further tests were conducted without this card inserted). Same results
– removed the disks. Same results
– booted only with the 2 x 2 GB sodimms in slots 1 and 3, with and without disks. Same results
– booted only with the 2 x 8 GB sodimms in slots 1 and 3, with and without disks. Same results

I could not find a way to reflash the firmware for this model, so I have files a support request. I have copied my key-backups to another system, I gather I could miss the less important files. While that is true, it still hurts. I got some questions because I want to prepare for the worst (the darn thing will never come to live again):
- I tried to figure out how to reinstall the firmware. It seems that that is not possible on this model
- I wondered if it is possible i take out the disks and install in another system. I found this page and my model is not mentioned

Because of the two limitations mentioned above I wondered if the TS-x73 is not such a good model (stronger words scrapped) or whether I miss something?

My current configuration of the TS-673 since about a year:
– 4 x 3 TB disks in raid 10 configuration, 1 TB unused spare
– the original 2 x 2GB memory, 2 x 8GB crucial sodimms
– QM2 – 2P10G1T, with 2 1TB nvme SSD’s

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Trexx
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Joined: Sat Oct 01, 2011 7:50 am
Location: Minnesota

Re: How to recover a TS-x73 from endless boot sequence?

Post by Trexx » Mon May 10, 2021 8:04 pm

You really need an small Nvidia GPU card like a 1030/1050 installed so you can see what the error is.

Try holding reset button in for like 10 (?) seconds does a full system config wipe so could try that as well.

Hopefully you have backups of critical data just in case data on drives was affected.


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Paul

Model: TS-877-1600 FW: 4.5.3.x
QTS (SSD): [RAID-1] 2 x 1TB WD Blue m.2's
Data (HDD): [RAID-5] 6 x 3TB HGST DeskStar
VMs (SSD): [RAID-1] 2 x1TB SK Hynix Gold
Ext. (HDD): TR-004 [Raid-5] 4 x 4TB HGST Ultastor
RAM: Kingston HyperX Fury 64GB DDR4-2666
UPS: CP AVR1350

Model:TVS-673 32GB & TS-228a Offline[/color]
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dolbyman
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Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: How to recover a TS-x73 from endless boot sequence?

Post by dolbyman » Mon May 10, 2021 8:11 pm

Also, this here is the migration guide (to move the dlsks over if the nas is bust)
https://www.qnap.com/en/nas-migration

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