Useful Documentation

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Blondie
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Useful Documentation

Post by Blondie » Sun Nov 22, 2020 10:56 am

My biggest problem with the two devices I have is that I can't figure out how to make them work. One of which I have never had working even though I have spent months trying. Cryptic error messages and suggested solutions that do not work are way too common. Owners manuals are useless. Why spend several pages telling me now to plug in a USB cable and not a single paragraph about what to do after that? Terrible!

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dolbyman
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Re: Useful Documentation

Post by dolbyman » Sun Nov 22, 2020 12:00 pm

Other people reading this would have to go through previous threads of yours to find out that you are talking about a TR unit.

Remember QNAP does not come to this part of the forum...so ranting does not do anything

Blondie
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Re: Useful Documentation

Post by Blondie » Sun Nov 22, 2020 2:22 pm

dolbyman wrote:
Sun Nov 22, 2020 12:00 pm
Other people reading this would have to go through previous threads of yours to find out that you are talking about a TR unit.

Remember QNAP does not come to this part of the forum...so ranting does not do anything
Yes, ranting is futile, as is everything else that I have tried. I'm done.

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spile
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Re: Useful Documentation

Post by spile » Sun Nov 22, 2020 4:00 pm

Have you opened a call?
And at least one member of Qnap support DO post here but opening a call is the best strategy if other consumers on here cannot resolve an issue.

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dolbyman
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Re: Useful Documentation

Post by dolbyman » Sun Nov 22, 2020 11:20 pm

@spile ..mostly presales..and infrequently at that

so using the "features wanted" section is comparable to writing santa

Bob Zelin
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Re: Useful Documentation

Post by Bob Zelin » Mon Nov 23, 2020 12:49 am

one word answer to this gentleman -
YOUTUBE.

Bob Zelin
ps - dear Santa - please make a QHora 301 manual.
Bob Zelin / Rescue 1, Inc.
http://www.bobzelin.com

David Morrow
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Re: Useful Documentation

Post by David Morrow » Mon Nov 23, 2020 11:35 am

I agree with the Youtube comment. Just search on QNAP and setup and you will find enough to get you going.

https://www.youtube.com/results?search_ ... +nas+setup

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dolbyman
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Re: Useful Documentation

Post by dolbyman » Mon Nov 23, 2020 11:39 am

OP is not trying to setup a NAS ..see my first reply

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