How to ask for new features - SUBMIT A TICKET

Tell us your most wanted features from QNAP products.
Locked
hermanxmz
Starting out
Posts: 21
Joined: Mon Jan 09, 2012 6:12 pm

How to ask for new features - SUBMIT A TICKET

Post by hermanxmz »

In the old topic "How to ask for new features - SUBMIT A TICKET", its last post indicated the ticket should be submitted by picking the value "Feature Request" in the dropdown box "Issue Category". However, I found there is no such value available in the dropdown box "Issue Category" when I tried to fill in the ticket form. Unfortunately, the old topic is now closed and I cannot post my question to the old topic thread now. Hence, I create this new topics. Can anyone tell me how to submit a ticket to request new feature?
User avatar
Toxic17
Ask me anything
Posts: 6469
Joined: Tue Jan 25, 2011 11:41 pm
Location: Planet Earth
Contact:

Re: How to ask for new features - SUBMIT A TICKET

Post by Toxic17 »

More likely QNAP have silently removed the category. why? no one knows.......

Just submit a ticket but add the words "FEATURE REQUEST" in your ticket "Subject" - Use Miscellaneous as the Category

I have amended the original thread to update the procedure..
Regards Simon

Qnap Downloads
MyQNap.Org Repository
Submit a ticket • QNAP Helpdesk
QNAP Tutorials, User Manuals, FAQs, Downloads, Wiki
When you ask a question, please include the following


NAS: TS-673A QuTS hero h5.1.2.2534 • TS-121 4.3.3.2420 • APC Back-UPS ES 700G
Network: VM Hub3: 500/50 • UniFi UDM Pro: 3.2.9 • UniFi Network Controller: 8.0.28
USW-Aggregation: 6.6.61 • US-16-150W: 6.6.61 • 2x USW Mini Flex 2.0.0 • UniFi AC Pro 6.6.62 • UniFi U6-LR 6.6.62
UniFi Protect: 2.11.21/8TB Skyhawk AI • 3x G3 Instants: 4.69.55 • UniFi G3 Flex: 4.69.55 • UniFi G5 Flex: 4.69.55
Locked

Return to “Features Wanted”