[Qsirch]: Manage/Schedule Indexing

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buggy82
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[Qsirch]: Manage/Schedule Indexing

Post by buggy82 »

Hi,

as the Qsirch indexing puts a high load on servers, its execution should therefore be manageable - just like Media Library indexing.

Today, there is no way to stop, pause or schedule indexing from within QTS UI.
The only option to stop indexing is disabling the whole Qsirch application inside App-Center, which unnecessarily takes the Qsirch indexing backend and the Web-frontend completely offline.

A even more sophisticated solution would trigger indexing when device is idle and would automatically pause it when resources get low.
That is how Microsoft does/did this with Windows Desktop Search.

Regards,
buggy82
TS 409 Pro - decommissioned
TS 559 Pro+ - degraded to an iSCSI target, disabled all services
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Trexx
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Re: [Qsirch]: Manage/Schedule Indexing

Post by Trexx »

Best way to get this enhancement would be to submit a helpdesk request for it as QNAP does not typically monitor the community forum sections.
Paul

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buggy82
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Re: [Qsirch]: Manage/Schedule Indexing

Post by buggy82 »

Hi Paul,

There are some reasons I put it here and not just opened a support ticket:

1. I don´t consider this an urgent feature/request and the QNAP support guys probably have enough work getting customer devices up and running again.
2. If QNAP Dev/Innovation staff never have a look in here and never implement any ideas from here, it says alot about how the company values its customers. Putting up a "Features Wanted" forum in the official board and not actually using it, means misleading (potential) customers.
3. I´d like some feedback from others first about the viability of an idea.
4. Helpdesk and Development is a blackbox: Imho, QNAP should implement some sort of Bugzilla for Bug Reports and Feature Requests. Communication would be a lot more transparent as it is today. But maybe it´s not wanted.

Regards,
buggy82
TS 409 Pro - decommissioned
TS 559 Pro+ - degraded to an iSCSI target, disabled all services
TS 651 + UX 800P 3xRAID5 (as Storage Pool 1), actually RAID50 + 1 Single Drive (test VMs/temp data, QTS apps)
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Moogle Stiltzkin
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Re: [Qsirch]: Manage/Schedule Indexing

Post by Moogle Stiltzkin »

i think what trex means is do both :) just in case you didn't make ticket yet cause it wasn't mentioned.

That said i agreed that scheduled indexing makes sense. So when your asleep it can do the heavy lifting during a period when it won't affect you. And by the time day arrives you would not have noticed the performance degrade because it done all that when it would not bother you.
buggy82 wrote: 4. Helpdesk and Development is a blackbox: Imho, QNAP should implement some sort of Bugzilla for Bug Reports and Feature Requests. Communication would be a lot more transparent as it is today. But maybe it´s not wanted.
If your talking about a bug reporting similar to say git, then i too would like something like that. Issues are classified as least important to critical. Also there is a resolution status, as well as a point of reference for others to know what what the issue was that was fixed, rather overly rely on the changelogs which at times may not say enough about the issue another user reported that got fixed, because they don't link to support tickets created for example.

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buggy82
Getting the hang of things
Posts: 86
Joined: Thu Mar 20, 2008 11:54 pm

Re: [Qsirch]: Manage/Schedule Indexing

Post by buggy82 »

Completely agree.

Qnap uses the bug tracking software Kayako, which already provides the transparent feedback I was proposing.
They´ve just disabled it by configuration, which is sad.
TS 409 Pro - decommissioned
TS 559 Pro+ - degraded to an iSCSI target, disabled all services
TS 651 + UX 800P 3xRAID5 (as Storage Pool 1), actually RAID50 + 1 Single Drive (test VMs/temp data, QTS apps)
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