DAS TR-004 -- Failed TR-004 recover by installing drives in new unit?

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HTWingNut
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DAS TR-004 -- Failed TR-004 recover by installing drives in new unit?

Post by HTWingNut » Thu Sep 17, 2020 2:21 am

I have a TR-004 running RAID 5 with 4 x 12TB (36TB usable) as my NAS backup device. This is only theoretical, but what if my TR-004 unit dies (the device, not the drives)? Can I just pull the drives from an existing TR-004 and plug them into another one? Or will it see them as new drives and wipe them and start fresh?

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dolbyman
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Re: DAS TR-004 -- Failed TR-004 recover by installing drives in new unit?

Post by dolbyman » Thu Sep 17, 2020 2:23 am

Best to ask QNAP that question.

It could work (if the destination NAS is configured for the right RAID type)

But QNAP should know (and they could test it)

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Re: DAS TR-004 -- Failed TR-004 recover by installing drives in new unit?

Post by HTWingNut » Thu Sep 17, 2020 2:40 am

dolbyman wrote:
Thu Sep 17, 2020 2:23 am
Best to ask QNAP that question.

It could work (if the destination NAS is configured for the right RAID type)

But QNAP should know (and they could test it)
Thanks. I will ask.

Sorry, thought that QNAP personnel also monitored these forums.

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dolbyman
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Re: DAS TR-004 -- Failed TR-004 recover by installing drives in new unit?

Post by dolbyman » Thu Sep 17, 2020 3:03 am

Only presales get occasional QNAP attention.. not support

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Re: DAS TR-004 -- Failed TR-004 recover by installing drives in new unit?

Post by HTWingNut » Thu Sep 17, 2020 5:23 am

Just posting this here to follow up... support responded, and it does state under "Notes:" on the product page for TR-004: https://www.qnap.com/en-us/product/tr-004

"3. Drives can only be migrated from one TR-004 to another TR-004. The files and data stored on drives moved to/from a NAS (or another device) will not be recognized."

They did confirm that this was the only way, no way to mount them otherwise.

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dolbyman
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Re: DAS TR-004 -- Failed TR-004 recover by installing drives in new unit?

Post by dolbyman » Thu Sep 17, 2020 5:43 am

NAS to TR004 (or vice versa) wasn't even asked for .. or did I miss that?

So basically they confirmed that TR004 to TR004 works (but did not mention any preparation that needs to be done on the new TR004)

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