Qnap TVS-872xt randomly reboot issues

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Qmann
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Posts: 302
Joined: Mon Jun 08, 2020 8:09 am
Location: USA

Re: Qnap TVS-872xt randomly reboot issues

Post by Qmann »

ok, so 100% stock QNAP configuration and random reboot 25 days in.... What a the heck?
Last edited by Qmann on Sun Dec 12, 2021 5:05 am, edited 1 time in total.
Model: TVS-872XT 64GB (Crucial 64GB Kit CT2K32G4SFD8266)
2 x 1TB XPG 1TB NVMe (ASX8200PNP-1TT-C) [RAID-1]
5 x 16TB EXOS [RAID-5]
Borg Backup running to an offisite pi, AND to the local TS-569L
Model: TS-569L Borg server for backups
6 x 8TB Ironwolf [RAID-5]
Qotom-Q355G4 Fanless Mini Micro PC running pSense in front of everything
haproxy for anything inside the LAN
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zeker
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Joined: Thu Apr 05, 2018 5:44 am
Location: US Pacific Northwest

Re: Qnap TVS-872xt randomly reboot issues

Post by zeker »

Yes indeedy
. . . . . .. . . . . Pete

TVS-872XT with 4 x 8TB in RAID 5, 2 x M.2 SSD 500GB as Vol 2 for media apps.
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Qmann
Easy as a breeze
Posts: 302
Joined: Mon Jun 08, 2020 8:09 am
Location: USA

Re: Qnap TVS-872xt randomly reboot issues

Post by Qmann »

It's a royal F when you have to check file systems on all the disks, and they are huge (days...). Then after the reboot, 7 minutes in another random reboot. Complete &$#@*&^!@!...
Last edited by Qmann on Sun Dec 12, 2021 5:05 am, edited 1 time in total.
Model: TVS-872XT 64GB (Crucial 64GB Kit CT2K32G4SFD8266)
2 x 1TB XPG 1TB NVMe (ASX8200PNP-1TT-C) [RAID-1]
5 x 16TB EXOS [RAID-5]
Borg Backup running to an offisite pi, AND to the local TS-569L
Model: TS-569L Borg server for backups
6 x 8TB Ironwolf [RAID-5]
Qotom-Q355G4 Fanless Mini Micro PC running pSense in front of everything
haproxy for anything inside the LAN
CiASpook
Know my way around
Posts: 230
Joined: Mon Mar 22, 2010 7:07 am

Re: Qnap TVS-872xt randomly reboot issues

Post by CiASpook »

I also started getting these random reboots on my TVS-872XT. Never able to complete a filecheck, just bums out. Crap!
Production: QNAP TVS-1282T3-i7-64G, 8x Seagate Ironwolf Pro 16TB, 2x Samsung 860EVO 2TB M.2, Corsair H5 SF watercooling, Corsair SF450W PSU and Noctua NF-8A PWM 80mm fans
Backup: QNAP TV-1677X-16G, 12x Seagate Ironwolf Pro 16TB
Problems: QNAP TVS-872XT-i7-64G, 8x Seagate Ironwolf Pro 16TB, 2x Samsung 970EVO Plus 2TB, Noctua fans
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zeker
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Joined: Thu Apr 05, 2018 5:44 am
Location: US Pacific Northwest

Re: Qnap TVS-872xt randomly reboot issues

Post by zeker »

I've now gone about 45 days without a reboot. It may have been heat after all. I changed fan settings from auto to manual with a percentage of max speed. Started at 75% and worked my way down making sure temps stayed reasonable. Not saying this is the same for everyone, but if you are on auto fan control, you might experiment with this.
. . . . . .. . . . . Pete

TVS-872XT with 4 x 8TB in RAID 5, 2 x M.2 SSD 500GB as Vol 2 for media apps.
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Qmann
Easy as a breeze
Posts: 302
Joined: Mon Jun 08, 2020 8:09 am
Location: USA

Re: Qnap TVS-872xt randomly reboot issues

Post by Qmann »

I forgot to update this thread, but later learned my mobo was defective along with a bunch of other 872x models. I got a no-question RMA and with the new motherboard I haven't had a single random-reboot. 35 days uptime so far. There is a hardware failure thread on here detailing which mobo versions have the issue.

-Q
Model: TVS-872XT 64GB (Crucial 64GB Kit CT2K32G4SFD8266)
2 x 1TB XPG 1TB NVMe (ASX8200PNP-1TT-C) [RAID-1]
5 x 16TB EXOS [RAID-5]
Borg Backup running to an offisite pi, AND to the local TS-569L
Model: TS-569L Borg server for backups
6 x 8TB Ironwolf [RAID-5]
Qotom-Q355G4 Fanless Mini Micro PC running pSense in front of everything
haproxy for anything inside the LAN
ricoba
New here
Posts: 7
Joined: Wed Nov 25, 2020 11:16 pm

Re: Qnap TVS-872xt randomly reboot issues

Post by ricoba »

Same here with 872XT, it seems happening since QTS 5.0 upgrade. I had RMA few months ago due to faulty motherboard that unable to power up again after a shutdown. Frustrating...
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