I have a TS-251+ and TR-002, 3 bays occupied in total. The TS-251+ bays are in some sort of storage pool (forgive me but it's been years since I set it up) and the TR-002 is operating as a single drive (thank goodness).
I was having some work done at my house a few days ago and they turned off the power without warning me and when the nas came back online, the log said:
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Warning 2021-12-01 17:01:04 System 127.0.0.1 Shared Folders General [Shared Folders] The default shared folders (Public) are inaccessible. The system volume is locked. You must enter the volume encryption password or upload the encryption key file to unlock the volume. You can restore the default shared folders of the unlocked volume in "Control Panel > Shared Folders > Restore Default Shared Folders".
Warning 2021-12-01 17:01:04 System 127.0.0.1 Shared Folders General [Shared Folders] The default shared folders (Public) do not exist. To restore these shared folders, go to "Control Panel > Shared Folders > Restore Default Shared Folders".
Information 2021-12-01 16:59:56 System 127.0.0.1 Network & Virtual Switch Infrastructure [Network & Virtual Switch] Set "Adapter 1" as system default gateway. "Adapter 1" connected to the internet after checking NCSI.
Information 2021-12-01 16:59:54 System 127.0.0.1 Network & Virtual Switch Infrastructure [Network & Virtual Switch] Set "Adapter 1" as the system default gateway.
Information 2021-12-01 16:59:27 System 127.0.0.1 Network & Virtual Switch --- [Network & Virtual Switch] Initialized Network & Virtual Switch.
Information 2021-12-01 16:59:10 System 127.0.0.1 Power NAS Power Status [Power] The system has started.
Warning 2021-12-01 16:59:10 System 127.0.0.1 Power NAS Power Status [Power] The system was not shutdown properly last time.
Information 2021-12-01 16:58:18 System 127.0.0.1 Storage & Snapshots External Storage [Storage & Snapshots] Detected external device "TR-002-N492: Disk 1". File system label: 4KPlex, File system type: NTFS.
Warning 2021-12-01 16:58:13 System 127.0.0.1 Storage & Snapshots Volume [Storage & Snapshots] File system not clean. Volume: DataVol2. Run a file system check.
Warning 2021-12-01 16:58:02 System 127.0.0.1 Hardware Status I/O Ports [Hardware Status] "Host: Disk 1": Medium error. Run a bad block scan on the drive. Replace the drive if the error persists.
What's perplexing is that I have never EVER used encryption - so that's weird - and it had been working fine up until that point.
I went into Storage & Snapshots > Overview and it showed me that disk 1 / DataVol1 (System) had an error - it was not showing any of the details of that volume.
When I go into the Disk Health, it reports Error and "The disks temperature has exceed the specified threshold", with Disk Access History (I/O): Error
I proceeded to check SMART Information - all reported good - and Test the drive. The Rapid test reported "Test completed and no errors found" (after posting this, I've got the NAS running a complete test, I'll update the post when that's done).
Not really sure where to go from here. Don't know how to reset the error status. I've tried SSH'ing in and running "/etc/init.d/init_lvm.sh" (as suggested in another thread to remount the drive) to no avail. Gets a lot of permission denied errors. I definitely don't have encryption enabled and I have no reason to suspect that someone could have logged in and enabled it (admin account is disabled and the admin username and password are ridiculous).
Can anyone point me in a good direction?
Edit:// Tried recovering raid and it failed. Tried ejecting drive and reinserting. Tried resetting nas. All to no avail.
Edit 2:// Definitely not a raid because the second drives files are fully accessible (meaning I only can't access 6TB worth of data on the first drive)
Thanks.