Volume is empty after update to FW 5.0

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acidr4in
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Volume is empty after update to FW 5.0

Post by acidr4in »

Well I just wanted to watch something on my plex server the file was not accessible. So I go and check the plex server, the drive is mounted via SMB but there is nothing on it.

Afterwards I check NAS [TVS-672N]. To my surprise the NAS updated to 5.0 without anyone initiating it.
In the notice center it said "Auto update to 5.0.XX started"

A bit shocked I check the file station and there is nothing there. In the storage settings the data is still there but there is nothing showing up.
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This only affects my Multimedia volume that had the Multimedia share, all other shares are working as before

If I check the notice board it says a volume was removed during the SSD upgrade.
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I also noticed it created a Multimedia Share on other Volume
Is it possible that something happened during the upgrade where it removed my share called "Multimedia" on my Multimedia volume to create the default share I on the "Data" volume? I think this is a default one and I removed and recreated it on the other volume when I upgraded my NAS a few years ago.

Is there anyway to recover from this? Can I recreate the correct share?

The data is not lost, I have it backed up in two other places but I'm not sure how I should proceed
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dolbyman
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Re: Volume is empty after update to FW 5.0

Post by dolbyman »

There was threads about it a while ago, the update to QTS 5 forces the default shares to the default system volume. So if you had a default share on a different volume, it is gone now. You should be able to create a differently named share and point it to the other volume (manual dialog) and bring your files back. Then just change the index locations of Plex to the new share)
acidr4in
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Joined: Fri Apr 25, 2014 6:10 am

Re: Volume is empty after update to FW 5.0

Post by acidr4in »

Thank you, that worked.

Should I rename the path on the volume as well? currently it's `./multimedia/' or can I just leave it to this?
props.png
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dolbyman
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Re: Volume is empty after update to FW 5.0

Post by dolbyman »

the path needs to be the old/other volume with the files in it
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