TS-932PX SSD is regularly disconnected

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laurenttaieb
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Joined: Mon Apr 10, 2017 6:16 am

TS-932PX SSD is regularly disconnected

Post by laurenttaieb »

Hi Forum,
I have a recurrent issue with SSD4 which is part of a RAID configuration with a second SSD
the SSD gets disconnected from time to time and the only way to get it back in the system is to reboot the system.
Would someone have had the same issue and managed to fix it ?
Thanks
L
Kunzite
Know my way around
Posts: 243
Joined: Tue Jan 22, 2019 6:47 pm

Re: TS-932PX SSD is regularly disconnected

Post by Kunzite »

No idea if it's related, but with that model I'd keep any WiFi router or access point at a distance.
FSC830
Experience counts
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Joined: Thu Mar 03, 2016 1:11 am

Re: TS-932PX SSD is regularly disconnected

Post by FSC830 »

Do you think SSD is removed due to RF interference?
In German forum there are some threads with similiar issues, different NAS devices, QTS and QuTS Hero as well.
But no common causes or solutions... and no idea if hard- or software related.

Regards
Kunzite
Know my way around
Posts: 243
Joined: Tue Jan 22, 2019 6:47 pm

Re: TS-932PX SSD is regularly disconnected

Post by Kunzite »

It could be the backplane, or something else.
But this model has an issue where radio interference would cause SATA errors; and it's easy to check.
https://www.qnap.com/en/how-to/faq/arti ... 2xts-932px
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