Q'center Agent issues

Questions about SNMP, Power, System, Logs, disk, & RAID.
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bokr71
Been there, done that
Posts: 605
Joined: Sun Jan 24, 2016 8:13 pm

Q'center Agent issues

Post by bokr71 »

I am new to QNAP and would like to know if en error message saying "[Q'center Agent] The connection between the NAS and Q'center is abnormal." is normal?

The RAID scrubbing is running (and has been for 12 hours), and I have been inundated with these messages all night long. I reckon it has to do with the NAS being busy with the scrubbing, and therefore the connection is up and down, but shouldn't QTS be able to handle this?
Apple: MS M1 Max 10c/32c/16c/64GB/2TB - MP 3.2GHz 16c/192GB/2TB/2xRadeon Pro - nMP 3.5GHz 6C/64GB/1TB/D700 - Echo Express 1TB Accelsior/4x500GB NVMe Sonnet/Sonnet Solo10G PCIe - MBP 13" 4c i7/16GB/512GB - MBP 14" M1 Pro/16GB/512GB - MB 12" 4c i7/16GB/512GB - MMI 6c i5/8GB/500GB - 2 x TC 3TB - HomePods - iPhones, iPads and Apple Watches...

Primary NAS: QNAP TVS-872XT 7x10TB + 2x512GB NVMe SSD. BackUp: Cloud iDrive - Locally QNAP TR-004 4x12TB

Network: ISP Gtateway - TP-Link Deco - QNAP QSW-M408-4C
segordon
New here
Posts: 2
Joined: Sat Sep 05, 2015 9:34 pm

Re: Q'center Agent issues

Post by segordon »

I'm seeing the same issue, although I only get the message every couple of hours - it only started happening after the pervious firmware update, and it only seems to occur when the NAS is busy doing something - feels like a bug to me....

Q'center is running on the same NAS as the Agent which is complaining - TS-653 Pro - 4.3.6.0895 (20190328)
I have another NAS (TS-853A - 4.3.6.0895 (20190328)) running the same firmware and managed by the same Q'center and there are no errors from the agent on it.
glatiak
Starting out
Posts: 13
Joined: Sat Sep 15, 2018 11:27 pm

Re: Q'center Agent issues

Post by glatiak »

Have been seeing the same problem since I installed Q'center and its agents. I have two arrays - the one that reports the 'abnormal' is the array that Q'center runs on. The other array with just the agent doesn't have these issues. First time I saw it I deleted the local array from Q'center and readded it -- worked fine for a couple of weeks, then back to the abbynormal state. I autorestart my arrays Sunday night, but the problem crops up randomly.

Monitoring/management tools should be more reliable that the platforms they control, not less. I get the messages but have stopped even trying to use it.
bokr71
Been there, done that
Posts: 605
Joined: Sun Jan 24, 2016 8:13 pm

Re: Q'center Agent issues

Post by bokr71 »

I dropped Q’center…
Apple: MS M1 Max 10c/32c/16c/64GB/2TB - MP 3.2GHz 16c/192GB/2TB/2xRadeon Pro - nMP 3.5GHz 6C/64GB/1TB/D700 - Echo Express 1TB Accelsior/4x500GB NVMe Sonnet/Sonnet Solo10G PCIe - MBP 13" 4c i7/16GB/512GB - MBP 14" M1 Pro/16GB/512GB - MB 12" 4c i7/16GB/512GB - MMI 6c i5/8GB/500GB - 2 x TC 3TB - HomePods - iPhones, iPads and Apple Watches...

Primary NAS: QNAP TVS-872XT 7x10TB + 2x512GB NVMe SSD. BackUp: Cloud iDrive - Locally QNAP TR-004 4x12TB

Network: ISP Gtateway - TP-Link Deco - QNAP QSW-M408-4C
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