Ts-251 stop when inserting new disk!!!

Questions about SNMP, Power, System, Logs, disk, & RAID.
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albaraky
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Ts-251 stop when inserting new disk!!!

Post by albaraky »

Hi everyone
I have disk degradation messages, I bought new disk, when I removed the old one with new the system stop working!
Any idea?
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dolbyman
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Re: Ts-251 stop when inserting new disk!!!

Post by dolbyman »

what is the disk setup of the NAS ? RAID1 ?
albaraky
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Re: Ts-251 stop when inserting new disk!!!

Post by albaraky »

Yes Raid 1
When insert the new system stop and led for disk both turn one for 5 seconds and go off for another 5 seconds

When remove it system start working 🤯
Last edited by albaraky on Wed Sep 21, 2022 9:26 pm, edited 1 time in total.
albaraky
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Re: Ts-251 stop when inserting new disk!!!

Post by albaraky »

When remove it system start working 🤯
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albaraky
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Re: Ts-251 stop when inserting new disk!!!

Post by albaraky »

When I put the new drive everything stop work even the network connection!
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dolbyman
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Re: Ts-251 stop when inserting new disk!!!

Post by dolbyman »

remove the new disk, start the nas, clear the new disk and insert it hot what does it do then?
albaraky
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Re: Ts-251 stop when inserting new disk!!!

Post by albaraky »

I did it same thing when I insert the new disk system stop and all led states start blinking ever 5 seconds!!
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dolbyman
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Re: Ts-251 stop when inserting new disk!!!

Post by dolbyman »

the the disk could be defective..does it work in a dock or other machine ?
albaraky
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Re: Ts-251 stop when inserting new disk!!!

Post by albaraky »

I bought two seagate 8Tb and tried both them the same when inserted system stop and leds start blinking ever 5 seconds, when I removed the drive the system go back to normal condition
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dolbyman
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Re: Ts-251 stop when inserting new disk!!!

Post by dolbyman »

best to open a ticket with QNAP, could be a defective NAS
albaraky
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Re: Ts-251 stop when inserting new disk!!!

Post by albaraky »

I think the problem is the power adapter!
When I plugged the new 8tb disk (0.95 Amp at 5v)
Qnap shutdown
But when remove old one 4tb (0.55 Amp 5v)
Work fine. I think the power adapter I have not for nas
Any suggestion for power adapter?
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