High Load Average (500!!!) and lots of smbd services running

[lsmonki]

Hi, I have a problem with my TS-873A, Load Average gets higher and higher, now it has 500!!.

The system is unresponsive you can't do nothing, you can't reboot (only with a kill -9 -1).

CPU Load is 1%, IO load is 10%, but there are lots and lots of smbd services in D status:

Code: Select all

  3148 admin     12728 D   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
 3352 admin     12728 D   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
 4671 admin     12728 D   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
 5709 admin     12728 D   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
 6879 admin     12728 D   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
 7984 admin     12728 D   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
 8515 admin     12728 D   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
 9249 admin     12728 D   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
10049 admin     12728 D   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
10687 admin     12728 D   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
11185 admin     12728 D   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
11898 admin     12728 D   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
13349 admin     12728 D   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
13990 admin     12728 D   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
16610 admin	39192 D   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
17529 admin     12728 D   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
17631 admin     12728 D   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
20203 admin     12728 D   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
20458 admin     12728 D   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
20611 admin      1084 S   grep smbd
23748 admin	  40124 D   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
24039 admin	27928 D   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
25945 admin     17560 S   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
25949 admin     12148 S   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
25950 admin      6948 S   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf
25952 admin     15668 S   /usr/local/samba/sbin/smbd -l /var/log -D -s /etc/config/smb.conf

After a restart (with kill -9 -1, "reboot" don't works ), only four or five smbd services are running in S status, but after some time lots and lots of smbd services on D status appears and system gets more and more load.

Some help?

PD: Sorry for my poor english

[dolbyman]

Sounds like you should open a ticket with QNAP

[efournes]

Have you found a resolution for this? I seem to be having the same issue.

[dolbyman]

Please also open a ticket

[dosborne]

Might be useful to include the firmware version you are running

[markv20]

Same for me. TS-451A. FW 5.0.1.2234 build 20221201. But I'm pretty sure, issues started already with 5.0.1.2194 build 20221022.
Have you already opened a ticket and got any information/fix/...?

[markv20]

Any news here?
I've opened a ticket and provided smb logs and general diagnostic data as requested by QNAP, and are awaiting further instructions or guideline to resolve the issue.