Storage and Snapshot freezing!

Questions about SNMP, Power, System, Logs, disk, & RAID.
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aah57
Starting out
Posts: 26
Joined: Sat Jun 06, 2015 12:30 pm

Storage and Snapshot freezing!

Post by aah57 »

TS-EC1280U R2. XEON-E1246V3. 8GB ECC RAM. QTS 5.0.1.2248.
Storage Pool 1 (RAID 6). WD (HGST) UltraStar 12TB. 5 DataVols. 1 BlockLUN. Storage Pool 2 (RAID 5). WD Purple 10TB.

Hi all,

Two days ago after 6 years I upgraded all the drives in my office NAS (details listed above) and reinitialized it. Subsequently, I created Storage pool 1 without any fuss. I also created the DataVols and a BLUN. without any issues. However, as soon as I created the Storage Pool 2 (took about 18hrs to synchronize), the Storage and Snapshot menu stopped loading. The machine freezes for a while, and eventually comes out of the coma either functioning with very very low performance, or I have to reboot the NAS altogether. I had 3 Storage Pools (all with the same HDDS: WD Red Pro 4TB) in the past without any issues. What gives? Drives were checked before performing any RAID configurations.

Is this a RAM issue? CPU is at about 16% idle, RAM is at 34%. I have no apps (Container, VS, QVR, ...) installed as of yet. I generally wait for the machine to finish a synchronization process before I move on to do anything else. If I don't touch S&S menu the NAS seems to run fine. Could it be a corrupt S&S and I have to reinitialize? I really hope not. Does any of you have any ideas? Need to get this working again before the week starts. Thanks
TS-EC1280U R2: 4 X 4TB WD RED PRO, RAID 10; 8 x 4TB WD RED PRO RAID 6, 16, 8GB RAM, CPU E3-1246 v3 @ 3.50GHz, 256GB M.2 SSD Cache Acceleration
TVS-1282T3-i7-64GB. 8 x 8TB WD RED PRO. 4 x 2TB SAMSUNG EVO
TVS-882: 6 x 4TB RED PRO; RAID 6, 2x 2TB SAMSUNG EVO. 32GB RAM, CPU Core™ i7-6700K 4.0 GHz.
TS-853U-RP : 8 X 4TB WD RED, RAID 6; 4GB RAM, CPU Celeron(R) CPU J1900 @ 1.99GHz
aah57
Starting out
Posts: 26
Joined: Sat Jun 06, 2015 12:30 pm

Re: Storage and Snapshot freezing!

Post by aah57 »

Resetting NAS to factory defaults and formatting all volumes was my final solution, which worked out. I'm grateful I had already backed up all my data. QTS still has its flaws for production environment deployment.
TS-EC1280U R2: 4 X 4TB WD RED PRO, RAID 10; 8 x 4TB WD RED PRO RAID 6, 16, 8GB RAM, CPU E3-1246 v3 @ 3.50GHz, 256GB M.2 SSD Cache Acceleration
TVS-1282T3-i7-64GB. 8 x 8TB WD RED PRO. 4 x 2TB SAMSUNG EVO
TVS-882: 6 x 4TB RED PRO; RAID 6, 2x 2TB SAMSUNG EVO. 32GB RAM, CPU Core™ i7-6700K 4.0 GHz.
TS-853U-RP : 8 X 4TB WD RED, RAID 6; 4GB RAM, CPU Celeron(R) CPU J1900 @ 1.99GHz
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