Status Error on never installed drive

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rbecker
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Joined: Fri Nov 20, 2020 9:24 pm

Status Error on never installed drive

Post by rbecker »

Hello,

my QNAP TS-1232/QTS 5.0.1 reports regularly "[Hardware Status] Failed to access installed drive. Check the Host Disk 4 for errors".
But I've never installed a drive in bay 4. Bay 4 is empty. Currently in use are: 1-3,5-7, 9-11. Raid Status is okay (GUI and md_checker).
How can I get rid of this error message without installing a drive in bay 4?
Reboot doesn't help.

Thank you in advance
Ralf
diwiwi
Easy as a breeze
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Joined: Mon Apr 29, 2019 3:21 pm
Location: Paris, France

Re: Status Error on never installed drive

Post by diwiwi »

Probably best to open a ticket with QNAP, this could be a bug.

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Kunzite
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Posts: 243
Joined: Tue Jan 22, 2019 6:47 pm

Re: Status Error on never installed drive

Post by Kunzite »

Looks similar to the TS-932px issue - is there any WiFi router nearby?
rbecker
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Re: Status Error on never installed drive

Post by rbecker »

You refer
Yes, on the top of the rack, approx. 1,5m distance, is a wifi router.
Do you think it disturbs the QNAP?
rbecker
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Joined: Fri Nov 20, 2020 9:24 pm

Re: Status Error on never installed drive

Post by rbecker »

You refer to this post: viewtopic.php?f=50&t=166146
Kunzite
Know my way around
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Joined: Tue Jan 22, 2019 6:47 pm

Re: Status Error on never installed drive

Post by Kunzite »

Yeah. No idea if that's what causing your issues, but I guess it's worth checking.
Until QNAP has a better idea.
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