TS-239 Pro II+ Sleeping Mode (Hibernate) option missing from admin webpage

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PJGM
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TS-239 Pro II+ Sleeping Mode (Hibernate) option missing from admin webpage

Post by PJGM »

Hi All,

(I have a TS-239 Pro II+ and a TS-469 Pro... both with QTS 4.2.1 firmware...

Probably it's a silly question...

...But can you please explain me why I don't have the "Sleep Mode" (Hibernate) option on my TS-239 Pro II+ web interface?

Image from TS-239 Pro II+
Image

Image from TS469 Pro
Image

Many Thanks

Cheers

PJGM
QNAP TS-239Pro II+ w/ 2 x WD 3TB Red WD30EFRX in JBOD |FW: 4.2.6
QNAP TS-469Pro w/ 4 x WD 4TB Red WD40EFRX in RAID 5 |FW: 4.3.4.1129
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PJGM
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Posts: 261
Joined: Mon Aug 08, 2011 8:49 pm
Location: Portugal

Re: TS-239 Pro II+ Sleeping Mode (Hibernate) option missing from admin webpage

Post by PJGM »

Bump
QNAP TS-239Pro II+ w/ 2 x WD 3TB Red WD30EFRX in JBOD |FW: 4.2.6
QNAP TS-469Pro w/ 4 x WD 4TB Red WD40EFRX in RAID 5 |FW: 4.3.4.1129
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MrVideo
Experience counts
Posts: 4742
Joined: Fri May 03, 2013 2:26 pm

Re: TS-239 Pro II+ Sleeping Mode (Hibernate) option missing from admin webpage

Post by MrVideo »

Open a QNAP helpdesk ticket.
QTS MANUALS
Submit QNAP Support Ticket - QNAP Tutorials, FAQs, Downloads, Wiki - Product Support Status - Moogle's QNAP FAQ help V2
Asking a question, include the following
(Thanks to Toxic17)
QNAP md_checker nasreport (release 20210309)
===============================
Model: TS-869L -- RAM: 3G -- FW: QTS 4.1.4 Build 20150522 (used for data storage)
WD60EFRX-68L0BN1(x1)/68MYMN1(x7) Red HDDs -- RAID6: 8x6TB -- Cold spare: 1x6TB
Entware
===============================
Model: TS-451A -- RAM: 2G -- FW: QTS 4.5.2 Build 20210202 (used as a video server)
WL3000GSA6472(x3) White label NAS HDDs -- RAID5: 3x3TB
Entware -- MyKodi 17.3 (default is Kodi 16)
===============================
My 2017 Total Solar Eclipse Photos | My 2019 N. Ireland Game of Thrones tour
User avatar
PJGM
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Posts: 261
Joined: Mon Aug 08, 2011 8:49 pm
Location: Portugal

Re: TS-239 Pro II+ Sleeping Mode (Hibernate) option missing from admin webpage

Post by PJGM »

Hi MrVideo,

Done it!

Many Thanks!

Cheers
QNAP TS-239Pro II+ w/ 2 x WD 3TB Red WD30EFRX in JBOD |FW: 4.2.6
QNAP TS-469Pro w/ 4 x WD 4TB Red WD40EFRX in RAID 5 |FW: 4.3.4.1129
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MrVideo
Experience counts
Posts: 4742
Joined: Fri May 03, 2013 2:26 pm

Re: TS-239 Pro II+ Sleeping Mode (Hibernate) option missing from admin webpage

Post by MrVideo »

They should be able to get you the info you need.
QTS MANUALS
Submit QNAP Support Ticket - QNAP Tutorials, FAQs, Downloads, Wiki - Product Support Status - Moogle's QNAP FAQ help V2
Asking a question, include the following
(Thanks to Toxic17)
QNAP md_checker nasreport (release 20210309)
===============================
Model: TS-869L -- RAM: 3G -- FW: QTS 4.1.4 Build 20150522 (used for data storage)
WD60EFRX-68L0BN1(x1)/68MYMN1(x7) Red HDDs -- RAID6: 8x6TB -- Cold spare: 1x6TB
Entware
===============================
Model: TS-451A -- RAM: 2G -- FW: QTS 4.5.2 Build 20210202 (used as a video server)
WL3000GSA6472(x3) White label NAS HDDs -- RAID5: 3x3TB
Entware -- MyKodi 17.3 (default is Kodi 16)
===============================
My 2017 Total Solar Eclipse Photos | My 2019 N. Ireland Game of Thrones tour
Feybio
Starting out
Posts: 37
Joined: Tue Jul 10, 2012 6:41 pm

Re: TS-239 Pro II+ Sleeping Mode (Hibernate) option missing from admin webpage

Post by Feybio »

It's possible that the sleep function is not supported?

My 239 Pro II does not have this function.
Barebone : Shuttle XPC SZ170R8 v2 CPU: Intel i5 6600k Ram: 16GB Corsair Vengeance SSD: Samsung 960 EVO M2 HDD: WD Green 3TB VGA: GeForce GTX 1080 FE Monitor: DELL 27" FullHD
HTPC : CPU: Intel Core i7 920 Mobo: Gigabyte X58-UD3R Ram: 6GB OCZ 1600 SSD: Intel X25-M 160GB HDD: WD Green 2TB VGA: Sapphire HD 6570 Fanless TV: Panasonic Plasma 50TV30

NAS 1 : TVS-EC1080 E3 8GB - 4.3.4 - 6 x 6TB Western Digital WD60EFRX (RAID 6)
NAS 2 : TS-251+ 8GB - 4.3.4 - 2 x 2TB Western Digital WD20EFRX (RAID 1)
NAS 3 : TS-239 Pro II 2GB - 4.2.6 - 2 x 2TB Samsung HD203WI (RAID 1)
User avatar
PJGM
Easy as a breeze
Posts: 261
Joined: Mon Aug 08, 2011 8:49 pm
Location: Portugal

Re: TS-239 Pro II+ Sleeping Mode (Hibernate) option missing from admin webpage

Post by PJGM »

Yes, Feybio,

That's it!

It is not.

The wol function only works to start system on...

cheers
pjgm
QNAP TS-239Pro II+ w/ 2 x WD 3TB Red WD30EFRX in JBOD |FW: 4.2.6
QNAP TS-469Pro w/ 4 x WD 4TB Red WD40EFRX in RAID 5 |FW: 4.3.4.1129
nathanx
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Posts: 3
Joined: Sat Dec 28, 2013 4:13 am

Re: TS-239 Pro II+ Sleeping Mode (Hibernate) option missing from admin webpage

Post by nathanx »

I have a 670 pro. Sleep used to be available. I then did an update and it was gone. I need to use sleep. Where is it?
User avatar
MrVideo
Experience counts
Posts: 4742
Joined: Fri May 03, 2013 2:26 pm

Re: TS-239 Pro II+ Sleeping Mode (Hibernate) option missing from admin webpage

Post by MrVideo »

Open a QNAP helpdesk support ticket.

Why do you want to sleep your NAS? It is meant to run 24/7.
QTS MANUALS
Submit QNAP Support Ticket - QNAP Tutorials, FAQs, Downloads, Wiki - Product Support Status - Moogle's QNAP FAQ help V2
Asking a question, include the following
(Thanks to Toxic17)
QNAP md_checker nasreport (release 20210309)
===============================
Model: TS-869L -- RAM: 3G -- FW: QTS 4.1.4 Build 20150522 (used for data storage)
WD60EFRX-68L0BN1(x1)/68MYMN1(x7) Red HDDs -- RAID6: 8x6TB -- Cold spare: 1x6TB
Entware
===============================
Model: TS-451A -- RAM: 2G -- FW: QTS 4.5.2 Build 20210202 (used as a video server)
WL3000GSA6472(x3) White label NAS HDDs -- RAID5: 3x3TB
Entware -- MyKodi 17.3 (default is Kodi 16)
===============================
My 2017 Total Solar Eclipse Photos | My 2019 N. Ireland Game of Thrones tour
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