so where is all my space being used? TS-453 PRO

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celticpiping
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so where is all my space being used? TS-453 PRO

Post by celticpiping »

Issue: In Storage Manager Overview, it's showing : 7.19TB Capacity, with 6.63TB used when Shared folders shows 2.59TB of used space in the shared folders
iSCSI Target List Capacity: 4.39TB

4 Disks in the system, 3.64TB ea

RAID 10 w/4 Disks participating

I did see a thread where someone having a similar issue, where they couldn't account for a few TB of space being used.
they ended up in an SSL session, scrubbing a log directory as administrator..

I do not have the same directory structure described in that thread, so unsure if that's my issue.

Anyone want to take a stab at finding my missing space?
I must be missing something very basic....?

Thanks,
R
TS-453 PRO|Current firmware: 4.3.5.0760 Date: 2018/11/14
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MrVideo
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Re: so where is all my space being used? TS-453 PRO

Post by MrVideo »

Firmware version and build date?

Do you know how to SSH into the NAS and run programs on the command line?
QTS MANUALS
Submit QNAP Support Ticket - QNAP Tutorials, FAQs, Downloads, Wiki - Product Support Status - Moogle's QNAP FAQ help V2
Asking a question, include the following
(Thanks to Toxic17)
QNAP md_checker nasreport (release 20210309)
===============================
Model: TS-869L -- RAM: 3G -- FW: QTS 4.1.4 Build 20150522 (used for data storage)
WD60EFRX-68L0BN1(x1)/68MYMN1(x7) Red HDDs -- RAID6: 8x6TB -- Cold spare: 1x6TB
Entware
===============================
Model: TS-451A -- RAM: 2G -- FW: QTS 4.5.2 Build 20210202 (used as a video server)
WL3000GSA6472(x3) White label NAS HDDs -- RAID5: 3x3TB
Entware -- MyKodi 17.3 (default is Kodi 16)
===============================
My 2017 Total Solar Eclipse Photos | My 2019 N. Ireland Game of Thrones tour
celticpiping
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Joined: Tue Jan 26, 2016 11:02 pm

Re: so where is all my space being used? TS-453 PRO

Post by celticpiping »

sorry, I thought I put that info there...must be thinking of one of the other 100 forums I belong to!

Anywhoo, yeah I can SSH into it
However, if it requires THE 'Administrator' account, I might have trouble...
I am using a user that has group membership to 'administrator'

Rich
TS-453 PRO|Current firmware: 4.3.5.0760 Date: 2018/11/14
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MrVideo
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Re: so where is all my space being used? TS-453 PRO

Post by MrVideo »

OK, you should be able to get the necessary results from the following commands. When pasting the results, please code wrap the text.

The first thing to look at is df (examples from my TS-451A):

Code: Select all

<1> df
Filesystem           1k-blocks      Used Available Use% Mounted on
none                    204800    183844     20956  90% /
devtmpfs                970692        12    970680   0% /dev
tmpfs                    65536       324     65212   0% /tmp
tmpfs                   976580        24    976556   0% /dev/shm
tmpfs                    16384         0     16384   0% /share
/dev/md9                505300    106632    398668  21% /mnt/HDA_ROOT
cgroup_root             976580         0    976580   0% /sys/fs/cgroup
/dev/mapper/cachedev15691254752 5684175300   6538780 100% /share/CACHEDEV1_DATA
/dev/md13               363504    285060     78444  78% /mnt/ext
tmpfs                     1024         0      1024   0% /mnt/rf/nd
tmpfs                    65536       324     65212   0% /share/CACHEDEV1_DATA/.qpkg/HD_Station/tmp
/dev/md9                505300    106632    398668  21% /share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/config
none                    204800    183844     20956  90% /share/CACHEDEV1_DATA/.qpkg/HD_Station/home/httpd/RSS/images
none                    204800    183844     20956  90% /share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/init.d
none                    204800    183844     20956  90% /share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/rcS.d
none                    204800    183844     20956  90% /share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/rcK.d
none                    204800    183844     20956  90% /share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/default_config
none                    204800    183844     20956  90% /share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/platform.conf
none                    204800    183844     20956  90% /share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/hal_util.conf
/dev/mapper/cachedev15691254752 5684175300   6538780 100% /share/CACHEDEV1_DATA/.qpkg/HD_Station/share/CACHEDEV1_DATA
none                    976580         0    976580   0% /share/CACHEDEV1_DATA/.qpkg/HD_Station/sys/fs/cgroup
udev                    970692        12    970680   0% /share/CACHEDEV1_DATA/.qpkg/HD_Station/dev
tmpfs                   976580       680    975900   0% /share/CACHEDEV1_DATA/.qpkg/HD_Station/run
none                    976580         0    976580   0% /share/CACHEDEV1_DATA/.qpkg/HD_Station/run/shm
none                    976580         0    976580   0% /share/CACHEDEV1_DATA/.qpkg/HD_Station/run/lock
none                    976580         0    976580   0% /share/CACHEDEV1_DATA/.qpkg/HD_Station/run/user
Then the du command looking at the main data area:

Code: Select all

<2> du -sk /share/CACHEDEV1_DATA/*                            
12	/share/CACHEDEV1_DATA/Download
1499829140	/share/CACHEDEV1_DATA/Multimedia
4164061308	/share/CACHEDEV1_DATA/Public
16	/share/CACHEDEV1_DATA/Web
8	/share/CACHEDEV1_DATA/aquota.user
12480	/share/CACHEDEV1_DATA/homes
16	/share/CACHEDEV1_DATA/lost+found
As you can see, my big users are Multimedia and Public. You can drill down through your big areas to determine where the bottleneck is.
QTS MANUALS
Submit QNAP Support Ticket - QNAP Tutorials, FAQs, Downloads, Wiki - Product Support Status - Moogle's QNAP FAQ help V2
Asking a question, include the following
(Thanks to Toxic17)
QNAP md_checker nasreport (release 20210309)
===============================
Model: TS-869L -- RAM: 3G -- FW: QTS 4.1.4 Build 20150522 (used for data storage)
WD60EFRX-68L0BN1(x1)/68MYMN1(x7) Red HDDs -- RAID6: 8x6TB -- Cold spare: 1x6TB
Entware
===============================
Model: TS-451A -- RAM: 2G -- FW: QTS 4.5.2 Build 20210202 (used as a video server)
WL3000GSA6472(x3) White label NAS HDDs -- RAID5: 3x3TB
Entware -- MyKodi 17.3 (default is Kodi 16)
===============================
My 2017 Total Solar Eclipse Photos | My 2019 N. Ireland Game of Thrones tour
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MrVideo
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Re: so where is all my space being used? TS-453 PRO

Post by MrVideo »

celticpiping wrote:sorry, I thought I put that info there...
You still didn't provide it.
QTS MANUALS
Submit QNAP Support Ticket - QNAP Tutorials, FAQs, Downloads, Wiki - Product Support Status - Moogle's QNAP FAQ help V2
Asking a question, include the following
(Thanks to Toxic17)
QNAP md_checker nasreport (release 20210309)
===============================
Model: TS-869L -- RAM: 3G -- FW: QTS 4.1.4 Build 20150522 (used for data storage)
WD60EFRX-68L0BN1(x1)/68MYMN1(x7) Red HDDs -- RAID6: 8x6TB -- Cold spare: 1x6TB
Entware
===============================
Model: TS-451A -- RAM: 2G -- FW: QTS 4.5.2 Build 20210202 (used as a video server)
WL3000GSA6472(x3) White label NAS HDDs -- RAID5: 3x3TB
Entware -- MyKodi 17.3 (default is Kodi 16)
===============================
My 2017 Total Solar Eclipse Photos | My 2019 N. Ireland Game of Thrones tour
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dolbyman
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Re: so where is all my space being used? TS-453 PRO

Post by dolbyman »

MrVideo wrote:
celticpiping wrote:sorry, I thought I put that info there...
You still didn't provide it.
in the sig
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MrVideo
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Re: so where is all my space being used? TS-453 PRO

Post by MrVideo »

Silly me, I was looking for it in the body.
QTS MANUALS
Submit QNAP Support Ticket - QNAP Tutorials, FAQs, Downloads, Wiki - Product Support Status - Moogle's QNAP FAQ help V2
Asking a question, include the following
(Thanks to Toxic17)
QNAP md_checker nasreport (release 20210309)
===============================
Model: TS-869L -- RAM: 3G -- FW: QTS 4.1.4 Build 20150522 (used for data storage)
WD60EFRX-68L0BN1(x1)/68MYMN1(x7) Red HDDs -- RAID6: 8x6TB -- Cold spare: 1x6TB
Entware
===============================
Model: TS-451A -- RAM: 2G -- FW: QTS 4.5.2 Build 20210202 (used as a video server)
WL3000GSA6472(x3) White label NAS HDDs -- RAID5: 3x3TB
Entware -- MyKodi 17.3 (default is Kodi 16)
===============================
My 2017 Total Solar Eclipse Photos | My 2019 N. Ireland Game of Thrones tour
celticpiping
Starting out
Posts: 21
Joined: Tue Jan 26, 2016 11:02 pm

Re: so where is all my space being used? TS-453 PRO

Post by celticpiping »

DF

Code: Select all

Filesystem                Size      Used Available Use% Mounted on
none                    216.0M    191.5M     24.5M  89% /
devtmpfs                  3.8G      8.0K      3.8G   0% /dev
tmpfs                    64.0M    512.0K     63.5M   1% /tmp
tmpfs                     3.8G         0      3.8G   0% /dev/shm
tmpfs                    16.0M         0     16.0M   0% /share
tmpfs                    16.0M         0     16.0M   0% /share/snapshot/export
/dev/md9                493.5M    113.6M    379.9M  23% /mnt/HDA_ROOT
cgroup_root               3.8G         0      3.8G   0% /sys/fs/cgroup
/dev/mapper/cachedev1
                          7.2T      6.7T    536.1G  93% /share/CACHEDEV1_DATA
/dev/md13               355.0M    336.1M     18.9M  95% /mnt/ext
tmpfs                     1.0M         0      1.0M   0% /mnt/rf/nd
/dev/sde1                 3.6T    632.4G      3.0T  17% /share/external/DEV3304_1
DU

Code: Select all

8       /share/CACHEDEV1_DATA/aquota.user
du: `/share/CACHEDEV1_DATA/lost+found': Permission denied
8       /share/CACHEDEV1_DATA/Public
28265116        /share/CACHEDEV1_DATA/SQL1_USERS
410507992       /share/CACHEDEV1_DATA/SQLBACKUPS
12      /share/CACHEDEV1_DATA/SQL!_USERS
1985530148      /share/CACHEDEV1_DATA/VEEAMBKUP
12      /share/CACHEDEV1_DATA/Web
The areas I see here don't account for the missing TB space.
I'm basically backing up to 3 shared folders, and the data totals <3TB, so I guess I'm still not sure where it's being eaten up

Thanks for looking,
Rich
TS-453 PRO|Current firmware: 4.3.5.0760 Date: 2018/11/14
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MrVideo
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Re: so where is all my space being used? TS-453 PRO

Post by MrVideo »

Your

Code: Select all

du -sk /share/CACHEDEV1_DATA/*
list appears to be missing some built-in directories.
QTS MANUALS
Submit QNAP Support Ticket - QNAP Tutorials, FAQs, Downloads, Wiki - Product Support Status - Moogle's QNAP FAQ help V2
Asking a question, include the following
(Thanks to Toxic17)
QNAP md_checker nasreport (release 20210309)
===============================
Model: TS-869L -- RAM: 3G -- FW: QTS 4.1.4 Build 20150522 (used for data storage)
WD60EFRX-68L0BN1(x1)/68MYMN1(x7) Red HDDs -- RAID6: 8x6TB -- Cold spare: 1x6TB
Entware
===============================
Model: TS-451A -- RAM: 2G -- FW: QTS 4.5.2 Build 20210202 (used as a video server)
WL3000GSA6472(x3) White label NAS HDDs -- RAID5: 3x3TB
Entware -- MyKodi 17.3 (default is Kodi 16)
===============================
My 2017 Total Solar Eclipse Photos | My 2019 N. Ireland Game of Thrones tour
celticpiping
Starting out
Posts: 21
Joined: Tue Jan 26, 2016 11:02 pm

Re: so where is all my space being used? TS-453 PRO

Post by celticpiping »

Here's the output:
Image


this is depressing...because I just emptied all shared folders, and network recycle bin.
There are now literally, no files of mine on it.
But it's using 4.4TB somewhere...
Image
TS-453 PRO|Current firmware: 4.3.5.0760 Date: 2018/11/14
celticpiping
Starting out
Posts: 21
Joined: Tue Jan 26, 2016 11:02 pm

Re: so where is all my space being used? TS-453 PRO

Post by celticpiping »

ok, maybe I solved it..by um, deleting a file based LUN that was 4.4TB

doesn't seem to affect my backup routine..
I admit, I'm a storage noob so I don't even know exactly what I did: but I did at least take screenshots be4 so I could revert if needed..
This was a desperation move purely.
QNAP is now showing 0 used...
here's hopin
TS-453 PRO|Current firmware: 4.3.5.0760 Date: 2018/11/14
User avatar
MrVideo
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Posts: 4742
Joined: Fri May 03, 2013 2:26 pm

Re: so where is all my space being used? TS-453 PRO

Post by MrVideo »

Ah, I was fooled by your first du output because a standard share, Multimedia, was missing from the list. I never would have thought of the LUN thing, as I do not use them.
QTS MANUALS
Submit QNAP Support Ticket - QNAP Tutorials, FAQs, Downloads, Wiki - Product Support Status - Moogle's QNAP FAQ help V2
Asking a question, include the following
(Thanks to Toxic17)
QNAP md_checker nasreport (release 20210309)
===============================
Model: TS-869L -- RAM: 3G -- FW: QTS 4.1.4 Build 20150522 (used for data storage)
WD60EFRX-68L0BN1(x1)/68MYMN1(x7) Red HDDs -- RAID6: 8x6TB -- Cold spare: 1x6TB
Entware
===============================
Model: TS-451A -- RAM: 2G -- FW: QTS 4.5.2 Build 20210202 (used as a video server)
WL3000GSA6472(x3) White label NAS HDDs -- RAID5: 3x3TB
Entware -- MyKodi 17.3 (default is Kodi 16)
===============================
My 2017 Total Solar Eclipse Photos | My 2019 N. Ireland Game of Thrones tour
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