Thanks very much for the info! Yes, I'm on 4.3.3.0238. I was able to install and run the diagnostic tool. It's a very powerful tool and good to have but I'm getting log overload here and I'm not exactly sure what I should be looking for. The event log output for the last hang is below, not much to infer from it.
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1115, 0,2017-07-05,21:45:01,admin,192.168.10.1,---,[Network Recycle Bin] Network recycle bin emptied., 0,1499305501,
1116, 0,2017-07-05,21:45:26,admin,192.168.10.1,---,[Firmware Update] Start downloading firmware 4.3.3.0238 Build 20170703., 0,1499305526,
1117, 0,2017-07-05,21:46:50,admin,192.168.10.1,---,[Firmware Update] Start unzipping TS-X53A_20170703-4.3.3.0238.zip, 0,1499305610,
1118, 0,2017-07-05,21:47:02,admin,192.168.10.1,---,[Firmware Update] Start updating firmware 4.3.3.0238 Build 20170703., 0,1499305622,
1119, 0,2017-07-05,21:47:18,System,127.0.0.1,localhost,[Firmware Update] Started updating the firmware., 0,1499305638,
1120, 0,2017-07-05,21:49:01,System,127.0.0.1,localhost,[Firmware Update] System updated successfully from 4.3.3.0229(20170624) to 4.3.3.0238(20170703)., 0,1499305741,
1121, 0,2017-07-05,21:50:05,admin,192.168.10.1,---,[Power Management] System restarting., 0,1499305805,
1122, 0,2017-07-05,21:50:14,System,127.0.0.1,localhost,Stopping Plex Media Server..., 0,1499305814,
1123, 0,2017-07-05,21:50:16,System,127.0.0.1,localhost,[Network & Virtual Switch]Stop Network & Virtual Switch., 0,1499305816,
1124, 0,2017-07-05,21:51:12,System,127.0.0.1,localhost,System was shut down on Wed Jul 5 21:51:12 EDT 2017., 0,1499305872,
1125, 0,2017-07-05,22:04:08,System,127.0.0.1,localhost,System started., 0,1499306648,
1126, 0,2017-07-05,22:05:31,System,127.0.0.1,localhost,[App Center] Resource Monitor enabled., 0,1499306731,
1127, 0,2017-07-05,22:06:02,System,127.0.0.1,localhost,[App Center] Helpdesk 1.1.04 has been installed in /mnt/HDA_ROOT/update_pkg/helpdesk successfully., 0,1499306762,
1128, 0,2017-07-05,22:06:02,System,127.0.0.1,localhost,[App Center] Helpdesk enabled., 0,1499306762,
1129, 0,2017-07-05,22:06:10,System,127.0.0.1,localhost,Starting Plex Media Server..., 0,1499306770,
1130, 0,2017-07-05,22:06:44,System,127.0.0.1,localhost,[App Center] Helpdesk 1.1.04 has been installed in /mnt/HDA_ROOT/update_pkg/helpdesk successfully., 0,1499306804,
1131, 0,2017-07-05,22:06:45,System,127.0.0.1,localhost,[App Center] Helpdesk enabled., 0,1499306805,
1132, 0,2017-07-05,22:07:39,System,127.0.0.1,localhost,[App Center] Qsync Central enabled., 0,1499306859,
1133, 0,2017-07-05,22:07:40,System,127.0.0.1,localhost,[App Center] Qsync Central 3.0.1 installation succeeded., 0,1499306860,
Also, the sort my QPKG that was recommended, does this tool also have the capability of dictating the shutdown order? If I'm having the same problem as last time, there is a hang on the shutdown, not on boot up.