raid 5 failed after disk swap

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TheFoxHK
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raid 5 failed after disk swap

Post by TheFoxHK »

There is a problem with my disk 3 so I swap it out this morning, an i/o error occurred to my disk 2 while rebuilding the raid, it became unreadable by the NAS so I put back the disk 3 in (as it is still usable) and put the new disk to disk 2. Now the NAS is able to detect all the disk as healthy and reachable but disk 3 is "free" instead of "data". I tried the recovery-scan free disks but it could not detect the raid content on disk 3. Please help!
Model: TS-451
Current firmware version:4.3.3.0299
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dolbyman
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Re: raid 5 failed after disk swap

Post by dolbyman »

were you using the nas during the disk replacement?
TheFoxHK
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Re: raid 5 failed after disk swap

Post by TheFoxHK »

dolbyman wrote:were you using the nas during the disk replacement?
No.
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MrVideo
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Re: raid 5 failed after disk swap

Post by MrVideo »

What is your NAS configuration? No info about RAID config, HDD models/size.
QTS MANUALS
Submit QNAP Support Ticket - QNAP Tutorials, FAQs, Downloads, Wiki - Product Support Status - Moogle's QNAP FAQ help V2
Asking a question, include the following
(Thanks to Toxic17)
QNAP md_checker nasreport (release 20210309)
===============================
Model: TS-869L -- RAM: 3G -- FW: QTS 4.1.4 Build 20150522 (used for data storage)
WD60EFRX-68L0BN1(x1)/68MYMN1(x7) Red HDDs -- RAID6: 8x6TB -- Cold spare: 1x6TB
Entware
===============================
Model: TS-451A -- RAM: 2G -- FW: QTS 4.5.2 Build 20210202 (used as a video server)
WL3000GSA6472(x3) White label NAS HDDs -- RAID5: 3x3TB
Entware -- MyKodi 17.3 (default is Kodi 16)
===============================
My 2017 Total Solar Eclipse Photos | My 2019 N. Ireland Game of Thrones tour
TheFoxHK
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Re: raid 5 failed after disk swap

Post by TheFoxHK »

MrVideo wrote:What is your NAS configuration? No info about RAID config, HDD models/size.
Raid 5 with 4 hdds, have both wd and Seagate drivers. Original ones are 2tb each, the new one is 3tb
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MrVideo
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Re: raid 5 failed after disk swap

Post by MrVideo »

What model WDs and Seagate?
QTS MANUALS
Submit QNAP Support Ticket - QNAP Tutorials, FAQs, Downloads, Wiki - Product Support Status - Moogle's QNAP FAQ help V2
Asking a question, include the following
(Thanks to Toxic17)
QNAP md_checker nasreport (release 20210309)
===============================
Model: TS-869L -- RAM: 3G -- FW: QTS 4.1.4 Build 20150522 (used for data storage)
WD60EFRX-68L0BN1(x1)/68MYMN1(x7) Red HDDs -- RAID6: 8x6TB -- Cold spare: 1x6TB
Entware
===============================
Model: TS-451A -- RAM: 2G -- FW: QTS 4.5.2 Build 20210202 (used as a video server)
WL3000GSA6472(x3) White label NAS HDDs -- RAID5: 3x3TB
Entware -- MyKodi 17.3 (default is Kodi 16)
===============================
My 2017 Total Solar Eclipse Photos | My 2019 N. Ireland Game of Thrones tour
peoyli
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Re: raid 5 failed after disk swap

Post by peoyli »

Been there, done that...
You _might_ have that same luck as I had: I was able to clone the three remaining disks (after the initial failure) to new disks using ddrescue on an external system (using Trinity Rescue: http://trinityhome.org/), then put the new disks back in the QNAP (same order, if it matters) and rebuild to the fourth new disk (the one on the initial failure).
No data loss (what I know of), so the bad blocks was on an unused space of the disk that failed during rebuild.

viewtopic.php?f=25&t=122300
TheFoxHK
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Re: raid 5 failed after disk swap

Post by TheFoxHK »

MrVideo wrote:What model WDs and Seagate?
1 wd green
1 wd black (the one that broke with i/o error while rebuilding)
2 Seagate desktop 2tb
1 Seagate desktop 3tb (the new one for replacing)
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dolbyman
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Re: raid 5 failed after disk swap

Post by dolbyman »

so no nas drives ...hope you got backups
TheFoxHK
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Re: raid 5 failed after disk swap

Post by TheFoxHK »

peoyli wrote:Been there, done that...
You _might_ have that same luck as I had: I was able to clone the three remaining disks (after the initial failure) to new disks using ddrescue on an external system (using Trinity Rescue: http://trinityhome.org/), then put the new disks back in the QNAP (same order, if it matters) and rebuild to the fourth new disk (the one on the initial failure).
No data loss (what I know of), so the bad blocks was on an unused space of the disk that failed during rebuild.

viewtopic.php?f=25&t=122300
:( dont have spare drives and I have to leave in a few days from the NAS for a long time... might just goto a data recovery center
peoyli
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Re: raid 5 failed after disk swap

Post by peoyli »

TheFoxHK wrote: :( dont have spare drives and I have to leave in a few days from the NAS for a long time... might just goto a data recovery center
So you hope they will recover the data from and to the broken disk(s) ? Either way, you need to get replacement disks for the QNAP.
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ITEngineer
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Re: raid 5 failed after disk swap

Post by ITEngineer »

TheFoxHK wrote:There is a problem with my disk 3 so I swap it out this morning, an i/o error occurred to my disk 2 while rebuilding the raid, it became unreadable by the NAS so I put back the disk 3 in (as it is still usable) and put the new disk to disk 2. Now the NAS is able to detect all the disk as healthy and reachable but disk 3 is "free" instead of "data". I tried the recovery-scan free disks but it could not detect the raid content on disk 3. Please help!
Model: TS-451
Current firmware version:4.3.3.0299
Have you log this ticket to the QNAP Support ?
Or have you checked the drive is supported under the compatibility list ?


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IT Engineer
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