[HOW-TO][URGENT] Restore QNAP TS-269 PRO from Power failure/trip.

Questions about SNMP, Power, System, Logs, disk, & RAID.
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yosemi
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Joined: Tue Sep 26, 2017 1:31 pm

[HOW-TO][URGENT] Restore QNAP TS-269 PRO from Power failure/trip.

Post by yosemi »

I have QNAP TS 269 PRO, and have a power trip in my house, the NAS went to having green blinking lights on the power switch.
When I connected a monitor to it, it has been reset to default setting, with Ip address 169.254.100.100.

I continue to set the ip address back to my static IP, but when I go to the qnap page, it ask me to setup my NAS again. My setting is all gone.
The first step it asked me to initialize my and no data will be erase from my HDD, but towards the last step, it asked me to confirm formatting my HDD.



I have important data in my disk(RAID1) how to bring my NAS up ?
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MrVideo
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Re: [HOW-TO][URGENT] Restore QNAP TS-269 PRO from Power failure/trip.

Post by MrVideo »

Mistake #1: no backups
Mistake #2: no UPS

Open a QNAP helpdesk support ticket. They might be able to get things going for you again. If they can't get your RAID back up, then you will have to spend lots of $$$ at a data recovery service.
QTS MANUALS
Submit QNAP Support Ticket - QNAP Tutorials, FAQs, Downloads, Wiki - Product Support Status - Moogle's QNAP FAQ help V2
Asking a question, include the following
(Thanks to Toxic17)
QNAP md_checker nasreport (release 20210309)
===============================
Model: TS-869L -- RAM: 3G -- FW: QTS 4.1.4 Build 20150522 (used for data storage)
WD60EFRX-68L0BN1(x1)/68MYMN1(x7) Red HDDs -- RAID6: 8x6TB -- Cold spare: 1x6TB
Entware
===============================
Model: TS-451A -- RAM: 2G -- FW: QTS 4.5.2 Build 20210202 (used as a video server)
WL3000GSA6472(x3) White label NAS HDDs -- RAID5: 3x3TB
Entware -- MyKodi 17.3 (default is Kodi 16)
===============================
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