TS-231P2 No working led's and no power

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IvanViale
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TS-231P2 No working led's and no power

Post by IvanViale » Fri Aug 16, 2019 4:19 am

Hi everybody,

my friend give me a QNAP TS-231P2 that appear broken, but it's new...
The QNAP it's out of garancy.
I checked the power supply and it works good; if i connect a ethernet cable, the port's leds blink.
When I connect the power supply or when I push the power on button, I can't hear any sound from buzzer, and all leds are down.

What can i do ? Can i check if the RAM is good?

I found a guide to replace the firmware but i think that it's not a firmware problem, right ?
I try also to replace the internal battery.

Thank you very much for any help.

dolbyman
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Location: Vancouver BC , Canada

Re: TS-231P2 No working led's and no power

Post by dolbyman » Fri Aug 16, 2019 4:28 am

if you have a spare compatible RAM stick .. you could try swapping it

try and see if the firmware recovery procedure would work .. you haven't got much to lose here

IvanViale
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Re: TS-231P2 No working led's and no power

Post by IvanViale » Mon Aug 19, 2019 3:05 pm

I tryed to change RAM without any result. Can I connect with Uart port do make a diagnose ?

dolbyman
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Location: Vancouver BC , Canada

Re: TS-231P2 No working led's and no power

Post by dolbyman » Mon Aug 19, 2019 8:27 pm

if you find the headers on the board..you could try

no documentation for it available though

IvanViale
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Re: TS-231P2 No working led's and no power

Post by IvanViale » Fri Aug 23, 2019 4:24 am

I think that the problem it's inside a WELTREND WT61P803 chip, maybe it lost it's firmware.... Anyone have this firmware ?

dolbyman
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Posts: 14822
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: TS-231P2 No working led's and no power

Post by dolbyman » Fri Aug 23, 2019 4:51 am

that was requested for a different unit not too long ago ..

no success

viewtopic.php?f=50&p=723186

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