QNAP NAS Community Forum

Posted: **Tue Sep 17, 2019 4:53 pm**

Hi,

We have two identical QNAPs TS-EC1280U with 12 HHD build on RAID 5.
Recently we've decided to update the network adapters to 10G.
Since both QNAPs share the same config and has the same block-based LUNs I've thought why can't we update the Firmware - unfortunately the old firmware was too old and the rebuilding of the RAID was necessary. After rebuilding the raid I thought it will be much faster to transfer the data from the non-upgraded QNAP to the upgraded (with the new firmware) when the 10G adapter is installed. Yes, but after I've shutdown the non-upgraded QNAP he never started again.

So my question is if we place all of the disks from the broken QNAP to the working one would I be able to extract the data?
If so, what is the necessary steps I have to follow ( besides placing the HHDs in the same slots from non-working QNAP to the working one )

Posted: **Tue Sep 17, 2019 8:15 pm**

Qnap have a migration wizard on their website. https://www.qnap.com/en-uk/nas-migration/

just select the source an destination NAS's

The QTS 4.1 and 4.2 user guides have nas migration procedures but not seen one in the QTS 4.3 UG.

https://docs.qnap.com/nas/4.1/SMB/en/in ... ration.htm
https://docs.qnap.com/nas/4.2/SMB/en/in ... ration.htm

Posted: **Tue Sep 17, 2019 8:23 pm**

Simon, thanks for the reply but the QNAP seems to be dead ( it does not boot up at all even with 2 separate power supplies ) so your suggestion does not apply in this case.

Posted: **Tue Sep 17, 2019 8:57 pm**

not sure I understand your comment but from the links I provided you should see:

Migrating your NAS

Follow the steps below to perform system migration:

1. Turn off the source NAS and unplug the hard drives. (YOUR SOURCE IS DEAD so you dont have to turn off the NAS!!!!!)

2. Remove the hard drives from the old trays and install them to the hard drive trays of the new NAS.
3. Plug the hard drives to the destination NAS (new model). Make sure the hard drives are installed in the original order.
4. Follow the instructions of the Quick Installation Guide (QIG) to connect the power supply and network cable(s) of the new NAS.
5. Turn on the new NAS. Login the web administration interface as an administrator (default login: admin; password: admin).
6. If you are informed to update the firmware of the new NAS, follow the instructions to download and install the firmware.
7. Click "Start Migrating". The NAS will restart after system migration. All the data and settings will be retained.

Best you contact QNAP directly and they can give you a process you can follow. https://service.qnap.com/en-uk/user/create-ticket

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