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Disk appair "no-actif"
Posted: Sat Jul 25, 2020 6:31 pm
by budi67
Hello all
I have a Qnap TS-431
A have delete 2 two shared folder and yet my disk appair "no-actif"
Even if I pull the disk out of the NAS and restart, the disk is still shown not present
The disk is Jbod
I don' have any access to my files
it's a solution for not loose my files ?
A big thanks
nas.PNG
Re: Disk appair "no-actif"
Posted: Sat Jul 25, 2020 8:38 pm
by budi67
Update :
I install DiskInternal Linux Reader on my PC and y see all my files.
Must i copy all my files on another DD ?
Why my NAS don't see the DD ?
Thanks
Re: Disk appair "no-actif"
Posted: Sat Jul 25, 2020 9:00 pm
by dolbyman
disk could have a defect..hard to say..any smart value info ? (please switch interface to english for screenshots)
also if the data is important ..you need a backup strategy otherwise you will lose your data
Re: Disk appair "no-actif"
Posted: Sat Jul 25, 2020 9:14 pm
by budi67
Sorry for the french interface.
When i put the DD into the NAS, the NAS found the DD but with error and after few second, it disconnect the DD
Is the disk out ?
nas2.PNG
Re: Disk appair "no-actif"
Posted: Sat Jul 25, 2020 9:22 pm
by dolbyman
if the disk has uncorrectable sectors that part of your data is already gone (if it was on thise sectors)
as long as they are readable and spare sectors are free it would be relocatable sectors
Re: Disk appair "no-actif"
Posted: Sat Jul 25, 2020 9:48 pm
by budi67
Thanks for your answer
Is there anything to do or not?
I guess it’s best to copy everything to another disk?
Re: Disk appair "no-actif"
Posted: Sat Jul 25, 2020 9:51 pm
by dolbyman
if there is any takeaway..start backing up all your disks asap
Re: Disk appair "no-actif"
Posted: Sat Jul 25, 2020 9:54 pm
by budi67
Ok, i order a new disk
A big thanks
Re: Disk appair "no-actif"
Posted: Fri Jul 31, 2020 11:16 pm
by budi67
News
I found a disk that was once in the PC, but when I put it in the NAS, it doesn’t see it.
I don't understand
Re: Disk appair "no-actif"
Posted: Fri Jul 31, 2020 11:21 pm
by dolbyman
could be a busted port on top ...
viewtopic.php?f=25&t=134212
try to format the HDD and try again
Re: Disk appair "no-actif"
Posted: Fri Jul 31, 2020 11:26 pm
by budi67
I must format the DD in the PC NTFS ?
I hope it’s not the physical ports!!
Re: Disk appair "no-actif"
Posted: Fri Jul 31, 2020 11:27 pm
by dolbyman
format doesn't matter .. make sure it's just formatted (ntfs,ext,fat32 .. whatever)
you could also clear all partitions with diskpart
Re: Disk appair "no-actif"
Posted: Fri Jul 31, 2020 11:29 pm
by budi67
Ok, thanks
I'll do that
Re: Disk appair "no-actif"
Posted: Fri Jul 31, 2020 11:48 pm
by budi67
Oh noooo what the hell !!!!!
When I released the disk, I was wrong
Once he noticed that I had released it, I put it back, but now I have the same problem as with the other record!! It appears not active
nas3.PNG
Re: Disk appair "no-actif"
Posted: Fri Jul 31, 2020 11:52 pm
by budi67
false fear, it’s all good