Powered Off STORAGE

Questions about SNMP, Power, System, Logs, disk, & RAID.
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managerNT
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Posts: 2
Joined: Tue Jun 23, 2020 7:15 pm

Powered Off STORAGE

Post by managerNT »

Hello,
This morning QNAP NAS36170C has been powered off - automatically and suddenly and so on.
storage is connected on UPS APC Symmetra, and on that UPS there is also another devices. no other devices was powered off, only storage.
I tried to create ticket to qnap, but web page hasn't properly viewed - neither Edge, Chrome, Firefox..
So I can't submit ticket :(
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holger_kuehn
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Posts: 413
Joined: Sun Oct 20, 2013 11:45 pm
Location: Premnitz, Germany

Re: Powered Off STORAGE

Post by holger_kuehn »

What's the model?
Have you restarted it and cleared the browser cache?
What's the log saying?
NAS (production): TS-1635AX FW: QTS 5.1.4.2596 build 20231128
NAS (backup): TS-1635AX FW: QTS 5.1.4.2596 build 20231128
QTS (SSD): [RAID-1] 2 x 2TB Samsung Evo 860 M.2-Sata
Data (QTier): [RAID-6] 4 x 4TB Samsung 870 QVO Sata
Data (HDD): [RAID-6] 7 x 18TB Exos
RAM: 8 GB (QNAP shipped)
UPS: CyberPower CP900EPFCLCD
BACKUP: 10x4TB WD Red using a USB 3.0 Dock
Usage: SMB with rclone (encrypted)

NAS: TS-873U-RP FW: QTS 5.1.4.2596 build 20231128
Data (SSD): [RAID-10] 4 x 1TB Samsung Evo 860 Sata
RAM: 8 GB (QNAP shipped)
UPS: CyberPower PR2200ELCDRT2U
BACKUP: 4TB Synology DS214 FW: DSM 7.0.41890
Usage: SMB, Backup Domain Controller
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