TR-004 No Device Found

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gabster
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Joined: Thu Apr 22, 2021 10:17 pm

TR-004 No Device Found

Post by gabster » Thu Apr 22, 2021 10:22 pm

So I got the TR-004 yesterday loaded 4 disks installed the External Raid Manager, updated to the latest firmware all was ok, disks were visible in Explorer (Win 10 machine).

Today I get the No Device Found message in the External Raid Manager, even if I still see the 4 drives available in the Explorer, which tells me I am connected properly.
I did not touch the mode switches on the back (they are set as software control).
Installed/reinstalled the Manager, same result.

I'm sort of lost at what should I do. Any tips are welcomed!

Thanks!

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dolbyman
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Location: Vancouver BC , Canada

Re: TR-004 No Device Found

Post by dolbyman » Thu Apr 22, 2021 10:25 pm

Probably best to contact QNAP ..could be a firmware bug

gabster
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Re: TR-004 No Device Found

Post by gabster » Thu Apr 22, 2021 10:49 pm

Thanks - I should. That has to be it, I see no other issue. I wish there would be a reset or downgrade to the previous firmware.

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