Degraded while reaplcement
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Degraded while reaplcement
hello,
im totally new in Qnap management; my brother was taking care of me before
I was trying to follow the instruction here https://www.qnap.com/en/how-to/tutorial ... ty-upgrade
however when I insert the new drive its starts stating Degraded not rebuild
what should I do?
im totally new in Qnap management; my brother was taking care of me before
I was trying to follow the instruction here https://www.qnap.com/en/how-to/tutorial ... ty-upgrade
however when I insert the new drive its starts stating Degraded not rebuild
what should I do?
- dolbyman
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Re: Degraded while reaplcement
nas model?
nas firmware?
what is the plan?
what did you do?
nas firmware?
what is the plan?
what did you do?
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Re: Degraded while reaplcement
TVS-682 latest frame
im trying to replace the drive
im trying to replace the drive
- dolbyman
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Re: Degraded while reaplcement
always state build.."latest" is useless
you swapped the drive to increase capacity? because it was defective?
did you swap the drive hot?
you swapped the drive to increase capacity? because it was defective?
did you swap the drive hot?
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Re: Degraded while reaplcement
im not familiar of what you state here sorry but I tried to follow the page instruction and I fail and now I'm stuck don't know what to do
- dolbyman
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Re: Degraded while reaplcement
what exaclty did you try to do? (swapping a drive with what goal?)
did you shut the nas down to swap the drive(bad) or did you swap the drive while it was running(good)
did you shut the nas down to swap the drive(bad) or did you swap the drive while it was running(good)
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Re: Degraded while reaplcement
hello im was trying to do replace for drive using this guide https://www.qnap.com/en/how-to/tutorial ... ty-upgrade
my goal is to increase the capacity for drive because it was full
my goal is to increase the capacity for drive because it was full
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- dolbyman
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Re: Degraded while reaplcement
still no answer on how it was swapped
can you close the top window to see if the drives are in resync right now ?(it's covering that info)
can you close the top window to see if the drives are in resync right now ?(it's covering that info)
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Re: Degraded while reaplcement
ok sure this is another screen
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Re: Degraded while reaplcement
and i swap it was Qnap on as per guide
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Re: Degraded while reaplcement
i have even insert another 12 TB drive in Disk1 to try rebuild still not working!
- dolbyman
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Re: Degraded while reaplcement
you could just answer my question instead of repeating " as per guide"
that extra drive was added as spare
best to open a ticket with qnap ..something went wrong
that extra drive was added as spare
best to open a ticket with qnap ..something went wrong
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Re: Degraded while reaplcement
no its not spare and even i make it free and still not working
I have ticket since morning with no luck and I even had teamview session
I'm sorry I'm not trying to repeat but as I said I'm new in this issue so sometime I don't know what your asking I'm so sorry if you felt I'm trying to repeat
if you can help me in any means I appreciated it !
I have ticket since morning with no luck and I even had teamview session
I'm sorry I'm not trying to repeat but as I said I'm new in this issue so sometime I don't know what your asking I'm so sorry if you felt I'm trying to repeat
if you can help me in any means I appreciated it !
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Re: Degraded while reaplcement
one thing i have noticed when i added extra drive its free and when I select rebuild on it its just give nothing and change it from free to be spare!
is that normal?
because nothing working
is that normal?
because nothing working
- dolbyman
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Re: Degraded while reaplcement
I already asked several times if you swapped the drive while the nas was on or off ..not a technical question ..very easy to answer
so you already have a ticket open and qnap connected via TeamViewer...what was done there ?
so you already have a ticket open and qnap connected via TeamViewer...what was done there ?