Constant Disconnects from TVS-872XT over 10Gb AND Tbolt

Questions about using NAS on Mac OS.
dcdidato
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Constant Disconnects from TVS-872XT over 10Gb AND Tbolt

Post by dcdidato »

Hi - I'm struggling with much more frequent disconnects from the NAS. I've opened a ticket and had a screen share with an agent to no avail. His view was that we had everything set up correctly; static IPs, MTUs at 9000 on all sides including the switch.

We have several Macs, newer M1 Pro or Max laptops, and also older Mac Pro. Have tried both the Thunderbolt and 10Gb E options.

Desperately seeking a solid connection. Has anyone experienced this?
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Re: Constant Disconnects from TVS-872XT over 10Gb AND Tbolt

Post by dolbyman »

As we were not part of you discussions with QNAP support. Please explain in detail what exactly happens

- 10GbE switches involved (models?)
- Are connections to other devices stable?
- etc
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Re: Constant Disconnects from TVS-872XT over 10Gb AND Tbolt

Post by dcdidato »

Thanks dolbyman,

Other connections are stable - typically peer to peer file sharing, or screen sharing. Those screen share connections are not always SMB, I'm aware, however, the file sharing would be.
This points to the NAS as the likely culprit.

ALL of our macs (with different HW/SW) are regularly disconnecting from the NAS; what happens is:
You could be mid file transfer or rendering a video timeline, for example, and the volume will simply unmount itself. This happens even if you are using something like Amphetamine/Drive Alive, or have a terminal open pinging the NAS.

This has started to happen much more frequently in the past weeks, but we have not updated any system software on the NAS or Macs.

When you have a terminal pinging the NAS, the IP is continuously responding to pings through the disconnect, so it does not appear to be a network issue. It looks more like either SMB or the NAS's hardware/software is simply booting you off.

The 10Gb E connections are going through a Mikrotik Router Switch: Model MRS309-1G-8S+
This switch was previously running fine for several years with peer-peer between several macs.

Macs are:
M1Max running OS 12.4, thunderbolt cabled to back of NAS, or OWC Thunderbolt Dock with 10Gb Cat 7 to the above switch.
M1Plus Macbook Pro running OS 12.4, same cabling options as above.
MacPro 2012 running OS
MacPro 5,1 running High Sierra, 10Gb Ether PCI card Cat 7 to the switch.

Below are what I think the relevant kernel entries are...

2022-08-17 11:35:29 -04:00 <1> [78144.734111] [tbtnet0p0] tbnet_remove, send_hal_netlink to suspend.
2022-08-17 11:35:29 -04:00 <6> [78144.760608] tbtbr0: port 2(tbtnet0p0) entered disabled state
2022-08-17 11:35:29 -04:00 <6> [78144.766339] device tbtnet0p0 left promiscuous mode
2022-08-17 11:35:29 -04:00 <6> [78144.771186] tbtbr0: port 2(tbtnet0p0) entered disabled state
2022-08-17 11:36:13 -04:00 <1> [78188.753473] Thunderbolt(TM) Networking port 1 - changing MTU from 1500 to 65522
2022-08-17 11:36:13 -04:00 <1> [78188.762186] tbnet_probe, send_hal_netlink to resume
2022-08-17 11:36:13 -04:00 <4> [78188.762731] !@[/etc/init.d/net_event_setup.sh]rename_trct_nic() called
2022-08-17 11:36:14 -04:00 <6> [78189.339935] tbtbr0: port 2(tbtnet0p0) entered blocking state
2022-08-17 11:36:14 -04:00 <6> [78189.345626] tbtbr0: port 2(tbtnet0p0) entered disabled state
2022-08-17 11:36:14 -04:00 <6> [78189.353558] device tbtnet0p0 entered promiscuous mode
2022-08-17 11:36:14 -04:00 <6> [78189.852970] tbtbr0: port 2(tbtnet0p0) entered blocking state
2022-08-17 11:36:14 -04:00 <6> [78189.858652] tbtbr0: port 2(tbtnet0p0) entered forwarding state

Much appreciate any guidance you may be able to offer, as QNAP has not been very helpful so far...
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Re: Constant Disconnects from TVS-872XT over 10Gb AND Tbolt

Post by dolbyman »

TB is known to be extremely unstable and should be avoided (plenty of threads about it), does the 10GbE port failure also have any such log messages ?
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Re: Constant Disconnects from TVS-872XT over 10Gb AND Tbolt

Post by Bob Zelin »

this is an incredibly important question. This APPEARS to be an issue with the horrible implementation of Apple SMB network protocol. Users that have used AFP (which Apple keeps threatening to discontinue), or NFS do not see this problem. Win 10/11 SMB users do not see this issue. But Apple users see this issue all the time - some, worse than others. You are working along, without issue, with great speeds, and BOOM - your QNAP dismounts.

QNAP cannot fix Apple's problems. There is this fantasy that "oh, Apple engineers can fix this". This is the same fantasy that QNAP engineers can stop Ransomware when port forwarding is enabled. There are a tiny handful of people that understand all of this, and at Apple, it appears that they don't have an SMB expert.

I am bold enough to say this, because I had the privilege of knowing Steve Modica who at the time (2009) was writing the Apple driver code for the Intel Network chip set. Mr. Modica is now a big shot at a military contractor, and Apple simply doesn't have someone of his qualifications on staff. They actually had someone since then - the guy that wrote Thursby DAVE, which was an Apple SMB replacement protocol, but after leaving to go from Thursby to Apple, he left again (I have no idea where) - and now Apple has no one qualified. So we are in this insane state.

I certainly can't recommend switching to afp://192.168.2.3, because when you create a folder or file name with special characters, now Apple SMB won't read that file name properly, and you are screwed. So it's a difficult situation. But it SURE is easy to blame QNAP for everything !

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Re: Constant Disconnects from TVS-872XT over 10Gb AND Tbolt

Post by dcdidato »

Hey Bob - your views on SMB are dead on. I believe its a bad protocol to rely on too, but unfortunately FCP X is designed so that you cannot use network shares in any other protocol.

So what does that say about Apple when their "flagship pro" editing sw is unable to use AFP?? It is insane..
I think Apple has effectively left pro users in the lurch because they don't have the right talent to shepherd FCP in the right direction. It has a host of other problems that aren't related to the above; problems they have done nothing to address over many many versions.

But anyway, yesterday we have two new TB docks with 10GbE adapters, and the M1 MBPs seems to be (crossed fingers and toes) staying connected to the NAS. However, still using SMB.
Having to abandon the use of the main feature that convinced me to buy this 2 port TB NAS is pretty dissappointing.

I will test out reliability and speed over SMB and AFP, and potentially as we transition to Davinci Resolve, we can use AFP.

Bob, your experience is very interesting!
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Re: Constant Disconnects from TVS-872XT over 10Gb AND Tbolt

Post by dcdidato »

Would it be fair to post my qnap support ticket's thread? Their service on this has been horrible - its like I'm supporting them with basic logic and reasoning, instead of them supporting me.


Customer
2022-08-08 10:43:18
We have 3 Macs connected to our TVS 872XT - both via Thunderbolt, and 10GB Ethernet. All of them periodically drop connection to the NAS without warning. There is no action by the user that causes this. Sometimes it is in the middle of a file transfer. The disconnects happen at random throughout the day. A) I'm not sure our networking settings are perfect B) The TVS-872XT NAS is the common thread between all of these computers so the problem seems to be in the QNAP system, IMO. Our systems: - one Mac Pro 5,1 with OS 10.13.6 connected via a 10G ethernet card, via a 10Gb Switch. - two new MacBook Pros (M1 Max) with OX 12.4 connected via Thunderbolt.

SystemEventLog_20220808_10_41_42.csv Q218I07150.zip
Customer
2022-08-10 10:07:09
Please let me know how TCP/IP should be set up on the Macs and also on the NAS. I've had it set up as DHCP but I'm fairly certain that is not good. Currently I have tried the following:

TVS 872XT - Adapter 1 (10GbE via Cat7 to 10Gb switch)

Static IP: 192.168.1.222

Subnet: 255.255.255.0

Default Gateway: 192.168.1.1

Jumbo Frame 9000



TVS 872XT - Adapter 2 (1GbE to Cisco Switch) (for NAS's internet connection)

(DHCP) 192.168.1.204

Default Gateway to router at 192.168.1.1



TVS 872XT - Virtual Switch / Thunderbolt Bridge

Static IP: 169.254.5.12

Subnet: 255.255.0.0

Default Gateway: (left blank - but system fills in 192.168.0.1)





Thunderbolt Bridge on MacBook Pros

IP: 168.254.170.X

Subnet: 255.255.0.0

Router: (blank)



MacPro - PCI Ethernet (10Gb over Cat7 going to 10Gb Switch)

IP: 192.168.1.9

Subnet: 255.255.255.0

Router: 192.168.1.1


Customer
2022-08-11 10:33:28
I'm sorry - but should I still be expecting a response within 24 hours? This is a serious problem - can't use a disconnected NAS. It is 3 days now...


Support Team
2022-08-11 20:32:21



Hello David,
A Thunderbolt driver compatibility issue exist, if you are using macOS 11/12 devices with Intel processors, we do not recommend updating QTS to 5.0.0 for the time being.
If you are connecting to the NAS via thunderbolt from macOS 11/12 devices with Intel processors. I do see your running macOS 12, do both Macs have the M1 Max CPU chip?

I noticed you mentioned you also having problems over your 10Gbe Interface. I did noticed you switched your MTU on the NAS 10Gbe interface to 9000. Did you also make that change on the Mac 10GBE interface and the 10Gbe Switch? If not then switch the 10Gbe interface interface back to 1500 and that should help with the 10Gbe stability issue.





Customer
2022-08-12 10:46:51
Hi Christopher,

Is QTS the same as the firmware version? If so I am running 5.0.0.1858 - and I'm fairly certain this is the version it shipped with. I have not done any firmware updates.



As you can see in my original post, I am running TWO M1 based Macs with OS 12.4. These are the main systems we should focus on having rock solid connections.

I can't tell from your message - are you saying there is a Thunderbolt driver issue with MacOS 12? Can we get very specific here so I can get to a solution...

What is the driver issue exactly - can you link me to any documentation?

Is the driver issue on the QNAP NAS side? Or the Mac?

Is it only with Intel Macs?

Obviously we are having an issue with M1 Macs, so please focus on what the problem could be with M1 Macs and your QNAP software/hardware.



*** The entire reason we bought a TVS 872XT was for the dual thunderbolt connection to the NAS. So can you please log in with me to look at all my settings and figure out the problem?



Thanks for helping,

Dave




Support Team
2022-08-12 18:15:05



Since your two Mac running Mac Os 12.4 both have M1 Chipsets then it should not be a driver issue.
We need to do a little more investigating to find the root cause of your issue.

I would like to schedule a time to have a remote desktop session with you to be able to better assist.
Please provide me with the best phone number to reach you at and a suitable time for the remote session (Allow 24 hour notice).

My available hours are Monday-Friday from 8:30am to 5:00pm (Pacific Time = UTC -8).

Teamviewer download for remote session: https://get.teamviewer.com/unofficialqnapsupport


Customer
2022-08-15 11:25:15
Hi Chris,



I'm available today-tomorrow for the session. My phone is 203-984-5968.

The best time would be between 9am - 10am Pacific. Let me know if this works for you. Thanks.


Support Team
2022-08-15 16:32:28



Hi David,
I already have a session scheduled for 8/16/2022 @ 9am Pacific.
I schedule your session for 9:30 am Pacific.



Support Team
2022-08-15 16:33:27
Dear Customer,


This is a confirmation we have scheduled a Teamviewer session with you at 8/16/2022 12:30 PM to 8/16/2022 1:30 PM (Timezone: GMT–04:00 Eastern Daylight Time (America/New_York)). When the appointment time arrives, please prepare the Teamviewer client on your computer and inform the Teamviewer ID and password to us on your ticket. Q-202208-46981.

Teamviewer client download: https://get.teamviewer.com/unofficialqnapsupport


If you wish to reschedule, please let our support engineer know in advance.


Thank you




This is an automated message. Do not reply directly to this email.
If you need further assistance, contact us via QNAP Customer Portal


Customer
2022-08-16 11:46:43
My Teamviewer ID is 1016 380 011

Password is 4kg5y53p


Customer
2022-08-16 12:30:48
I'm online for the call. Thanks




Support Team
2022-08-16 12:46:59


Sorry for the delay, my 9 am is pretty big case and is going long.

The ID and password appear to be incorrect.
Can you please help update the new ID and password.

Customer
2022-08-16 12:48:26
THIS IS THE CORRECT INFO

1 016 380 011

4kg5y53p


Customer
2022-08-16 12:48:51
CAN YOU GIVE ME A NEW TIME THAT WORKS FOR YOU, PLEASE


Support Team
2022-08-16 15:04:15



8/16/2022 TeamViewer Summary
TVS-872XT
5.0.0 1858 2021/11/19
SMB Thunderbolt and 10Gbe connection is randomly disconnecting.
-At times they noticed the SMB shares have disconnected
-Other times disconnects in the middle of a file transfer

Issue #1: SMB Thunderbolt disconnecting randomly from 2 MacBook Pro
Mac1
MacBook Pro 14 inch 2021 (R6TV417RJK)
Apple M1 Max CPU
macOS Monterey 12.4
TB Cable: "Optical Cables by Corning Thunderbolt 3 USB Type-C Male Optical Cable (49.2') "

Mac2
Same specs as MAC 1
TB cable: Xcellon Thunderbolt 4 Cable (Active, 6.6') "

Action taken:
-Reviewed NAS and MACs PC settings
>Changed MAC IPs to be in same IP range as the NAS TB interface
-Connected via SSH but did not see any TB errors in dmesg or klog
-Updated NAS to latest 5.0.0 Firmware
-Left ping running to TB interface

Issue#2: SMB 10 Gbe randomly disconnects and needs to get reconnected
Mac3
macOS High Sierra version 10.13.6
Mac Pro Mid 2010 (Intel CPU)
NAS and MAC connects to10 Gbe Switch

Action Taken:
Reviewed NAS, Switch and MAC settings and they looked correct
-Confirmed 10Gbe Interface is set to 9000 on all Interfaces (Switch, NAS and Mac)
-Connected via SSH but did not see any 10Gbe errors in dmesg or klog
-Updated NAS to latest 5.0.0 FW
-Left ping running to 10Gbe interface

Next Steps:
Asked customer to continue to monitor and if the issue continues:
1) Pull NAS logs via helpdesk when issue occurs
2) Check the ping to review if there was a network interruption to help pin point if the issue is at the SMB layer or network




Customer
2022-08-17 11:29:12
Image
Image

Customer
2022-08-17 11:30:59
Hi - I just uploaded screenshots. The network connection does not appear to have dropped because pings are continuing. However, the volume 'equinox' just spontaneously unmounts.


Customer
2022-08-17 12:20:41
These seem to be the relevant lines in the kernel log:



2022-08-17 11:35:29 -04:00 <1> [78144.734111] [tbtnet0p0] tbnet_remove, send_hal_netlink to suspend. 2022-08-17 11:35:29 -04:00 <6> [78144.760608] tbtbr0: port 2(tbtnet0p0) entered disabled state 2022-08-17 11:35:29 -04:00 <6> [78144.766339] device tbtnet0p0 left promiscuous mode 2022-08-17 11:35:29 -04:00 <6> [78144.771186] tbtbr0: port 2(tbtnet0p0) entered disabled state 2022-08-17 11:36:13 -04:00 <1> [78188.753473] Thunderbolt(TM) Networking port 1 - changing MTU from 1500 to 65522 2022-08-17 11:36:13 -04:00 <1> [78188.762186] tbnet_probe, send_hal_netlink to resume 2022-08-17 11:36:13 -04:00 <4> [78188.762731] !@[/etc/init.d/net_event_setup.sh]rename_trct_nic() called 2022-08-17 11:36:14 -04:00 <6> [78189.339935] tbtbr0: port 2(tbtnet0p0) entered blocking state 2022-08-17 11:36:14 -04:00 <6> [78189.345626] tbtbr0: port 2(tbtnet0p0) entered disabled state 2022-08-17 11:36:14 -04:00 <6> [78189.353558] device tbtnet0p0 entered promiscuous mode 2022-08-17 11:36:14 -04:00 <6> [78189.852970] tbtbr0: port 2(tbtnet0p0) entered blocking state 2022-08-17 11:36:14 -04:00 <6> [78189.858652] tbtbr0: port 2(tbtnet0p0) entered forwarding state



Q218I07150.zip
Support Team
2022-08-17 17:29:04



Thank you. Was this from MAC1 (the one I was connected to in Teamviewer) connected over Thunderbolt?
When this occurred did the other 2 MACs also disconnect at the same time?
I will look into this with our escalation team. What version of Final cut are you running?



Customer
2022-08-18 09:41:31
URGENT:

Today there is no connectivity AT ALL via Thunderbolt.

In all my experience this looks exactly like a chip going bad. It was not disconnecting when purchased. Then started to disconnect periodically. Recently multiple times per day. Now no ability to connect.

I need you to escalate this immediately for a thunderbolt card replacement, please!




Customer
2022-08-18 09:47:58
Logs attached



Q218I07150-2.zip
Customer
2022-08-18 12:59:17
Now I'm connected on the M1 Macs via 10Gb ethernet. Yesterday I purchased two thunderbolt docks to replace your failing Tbolt ports.



Here is the result now - THE SAME. Still disconnecting me within an hour of being connected.

Image

Support Team
2022-08-19 14:44:34


Hello David,
Don't depend on Final Cut.
Try to access the share directly from the Finder window on your MAC. This will rule out being a software issue with Final Cut.
I analyzed the logs and see many TB disconnects. The cables you are using are a little longer than recommended but you said it was stable before. Was it also using the same length of TB cables?



Customer
2022-08-19 15:44:18
We've been through this Chris, honestly I'm pretty disappointed and would like to speak with someone senior.

A) I'm not 'depending' on anything except that the NAS stays connected to my computer. It has nothing to do with whether I'm in Final Cut or Microsoft Word, or copying files in the Finder... when the sharepoint disappears from my desktop, it should go without saying that nothing works. THIS IS NOT A SOFTWARE ISSUE WITH FINAL CUT.

B) The cables cannot be the problem - both computers are getting disconnected regularly and one has a 6 foot cable. I've been using the same cables since we purchased it.

C) I am now connected via 10Gb E with both computers and have had a stable connection for over 24 hours. Clearly the issue is with my Thunderbolt connectivity and that is the main reason I bought this specific Qnap product.

Every post I read on your forums echoes this: your thunderbolt technology is not reliable.

If you can't fix then I am going to ask for some renumeration for the fact that I just purchased $800 worth of 10Gb Ethernet hardware to get working. I am persistent and if I have to call the office of the CEO I will get satisfaction.



Again I need to speak with someone who can provide a higher level of service. Can you please escalate this to someone senior and get me help more quickly than a 48 hour wait.


Support Team
2022-08-19 17:32:31


Hello David,
I hear you when you says its a Thunderbolt issue but on the update that you gave me on Posted on 2022/08/17 8:29:12 AM you mentioned that it got disconnected but the ping continues to reply indicating its not a network connection issue with thunderbolt.
But then in your recent logs I can see many Thunderbolt disconnect and reconnect entries plus you adding that TB is no longer working.

I understand your frustration but these sort of abnormal issues are a little more difficult to diagnose.

I have gathered all the information collected and open an case with our escalation team. I will update you as soon as I hear back from them.


Customer
2022-08-20 07:20:06
A disconnect doesn't mean that the network connection is dead. It simply means that the sharepoint was unmounted.

Qfinder can still see the NAS after the disconnect occurs - but the volume is offline from the desktop and needs to be re-mounted.
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Re: Constant Disconnects from TVS-872XT over 10Gb AND Tbolt

Post by Bob Zelin »

I appreciate your crying, but QNAP cannot fix Apple's problems. Plug in a Win 10/11 PC, and see if you have the same problems (you won't).
While I cannot post much about this, I just discovered something horrible that Adobe is doing, and of course, my client blamed QNAP. I know all the big players at these companies, and I asked
them to take a look at this - and they did. And they responded that they don't consider "my issue" a problem. QNAP cannot fix Adobe software.

I can tell you this, which is just a story from 2009, long before I even heard the name QNAP. I had the honor of knowing the guy that wrote the drivers for the Intel network chips that Apple used when they first changed from Motorola to Intel, and I was just starting to build Mac servers for my clients - all Mac computers, and a Mac server (With RAID cards from ATTO, large external RAID arrays, etc, etc). So I started to see all these disconnects (This was AFP at the time, not SMB) - and so I called my friend Steve. After all - he wrote the driver code for Intel. And he says "oh oh - I made a mistake - I am going to write a patch and send it to you - tell me if that works for you". And it did. I was very grateful, and I said "so now what - what about all these Apple computers". And he said "I am going to report this to them, but there is nothing I can do, other than to tell their engineering team". And Apple did NOTHING for 6 months, before releasing another dot . release with the fix, that was never mentioned in the bug reports.

That is real life.
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Re: Constant Disconnects from TVS-872XT over 10Gb AND Tbolt

Post by goldentee.tv »

Bob Zelin wrote: Wed Aug 24, 2022 5:06 am I appreciate your crying, but QNAP cannot fix Apple's problems. Plug in a Win 10/11 PC, and see if you have the same problems (you won't).
While I cannot post much about this, I just discovered something horrible that Adobe is doing, and of course, my client blamed QNAP. I know all the big players at these companies, and I asked
them to take a look at this - and they did. And they responded that they don't consider "my issue" a problem. QNAP cannot fix Adobe software.

I can tell you this, which is just a story from 2009, long before I even heard the name QNAP. I had the honor of knowing the guy that wrote the drivers for the Intel network chips that Apple used when they first changed from Motorola to Intel, and I was just starting to build Mac servers for my clients - all Mac computers, and a Mac server (With RAID cards from ATTO, large external RAID arrays, etc, etc). So I started to see all these disconnects (This was AFP at the time, not SMB) - and so I called my friend Steve. After all - he wrote the driver code for Intel. And he says "oh oh - I made a mistake - I am going to write a patch and send it to you - tell me if that works for you". And it did. I was very grateful, and I said "so now what - what about all these Apple computers". And he said "I am going to report this to them, but there is nothing I can do, other than to tell their engineering team". And Apple did NOTHING for 6 months, before releasing another dot . release with the fix, that was never mentioned in the bug reports.

That is real life.
Bob Zelin
Is this thing you discovered with Adobe a Mac thing or more wide spread? Knowing Adobe i'm sure it is a wide spread "problem" affecting real world use but in their silly little dev labs it's a non-issue. That and "QNAP cannot fix Adobe software.", neither can Adobe ;) all joking aside care to share your findings with the disclaimer of whatever you say is just that and not to be official and all that crap? I value your experience in the field and your straight to the point responses. Plus even if your finding is very specific i'm sure it may or could shed light on something else. But if you can't, I understand.

-King
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Re: Constant Disconnects from TVS-872XT over 10Gb AND Tbolt

Post by Bob Zelin »

Hi -
your original question was about constant disconnects from your Mac, to the TVS-872XT. I have no personal relationship with anyone at Apple, so I blab all I want about them, without fear of repercussion.
Apple AFP (which Apple said they are going to discontinue, and have been saying that for countless releases now) works fine, and SMB occasionally disconnects. People get angry when this happens. I get it. I have seen it over and over. This morning, on the www.creativecow.com website, under their storage forum, you will see someone complaining about the SAME thing, except they have a new M1 MacBook Pro with OWC 10G adapter, and a Synology 1819+. Disconnects. "It used to work fine". But not with his "newish M1 MacBook Pro". It's Apple.

As for Adobe, I am not at liberty to discuss the details of this, but it's disturbing - at least to me, knowing that Adobe has recreated the issue at their place. The Adobe issue has nothing to do with disconnects. That is all Apple - and it's all their implementation of SMB. PC's don't randomly disconnect, neither do Apple AFP connections. I have no fix for you. There used to be an Apple "fix" with macOS 10.15, and if you are using that OS -
https://support.apple.com/en-us/HT202528

but with newer M1 machines, this does nothing.
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Re: Constant Disconnects from TVS-872XT over 10Gb AND Tbolt

Post by meremortal »

I'm having a similar issue with the TVS-472XT over Tbolt have posted a forum post here viewtopic.php?f=30&t=167531
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Re: Constant Disconnects from TVS-872XT over 10Gb AND Tbolt

Post by frankdrebin »

Same Problem here with TS-253D

I see the blame game here, but QNAP advertises their products as working with apple computers.
Constant disconnects that often lead to freezing apps and losing hours of work are a HUGE issue.

As for AFP/SMP other protocols, i have simply used Qfinder to mount the drives. If SMB doesn't work on macs, maybe warn people
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Re: Constant Disconnects from TVS-872XT over 10Gb AND Tbolt

Post by dolbyman »

Then complain to QNAP ..they do not come here
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Re: Constant Disconnects from TVS-872XT over 10Gb AND Tbolt

Post by frankdrebin »

well, apologies for being a bit angry.. its just such a serious problem.

If anyone knows a way to connect the QNAP and a Mac safely these days, please let me know. Thats why i bought the NAS.

From the previous posts i can see that the QNAP support wont help.
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Re: Constant Disconnects from TVS-872XT over 10Gb AND Tbolt

Post by dolbyman »

As BobZelin says, AFP and 1-10GbE seems to work fine on Mac
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