Potentially lost some folders from the /share/MD0_DATA volume

[hpijnacker]

I am running QTS 4.2. I am not sure what has happened but my WEB folder has disappeared including folders I had acces to from remote. I logged in via SSH and run the code from Patrick, the result is below. My question is: Has mu WEB folder and all contents disappeared, or can it be retrieved. Would be very happy if anybody can help me out here?

cd $(testparm -s -l --section-name=Public --parameter-name=path 2>/dev/null)
[/share/MD0_DATA/Public] #
[/share/MD0_DATA/Public] # cd ..
[/share/MD0_DATA] #
[/share/MD0_DATA] # echo $PWD
/share/MD0_DATA
[/share/MD0_DATA] #
[/share/MD0_DATA] # /bin/ls -CF
Backup Laptop/ Public/ homes/
Barefoot SOS/ Recordings/ hpijnacker/
Download/ Tisserand/ jpijnacker/
LCDB/ Tisserand en Barefoot/ lost+found/
LeChateauDuBoisaug2015/ Usb/ spijnacker/
Multimedia/ apijnacker/
Network Recycle Bin/ aquota.user
[/share/MD0_DATA] #
[/share/MD0_DATA] # cd ..
[/share] #
[/share] # echo $PWD
/share
[/share] #
[/share] # /bin/ls -CF
Backup Laptop@ HDM_DATA/ MD0_DATA/
Barefoot SOS@ HDN_DATA/ Multimedia@
Download@ HDO_DATA/ Network Recycle Bin 1@
HDA_DATA/ HDP_DATA/ Public@
HDB_DATA/ HDQ_DATA/ Recordings@
HDC_DATA/ HDR_DATA/ Tisserand@
HDD_DATA/ HDS_DATA/ Usb@
HDE_DATA/ HDT_DATA/ Web@
HDF_DATA/ HDU_DATA/ apijnacker@
HDG_DATA/ HDV_DATA/ external/
HDH_DATA/ HDW_DATA/ homes@
HDI_DATA/ HDX_DATA/ hpijnacker@
HDJ_DATA/ HDY_DATA/ jpijnacker@
HDK_DATA/ HDZ_DATA/ spijnacker@
HDL_DATA/ LCDB@
[/share] #
[/share] # cd ..
[/] #
[/] # echo $PWD
/
[/] #
[/] # /bin/ls -CF
bin/ lib/ musicstation/ root/ sys/
dev/ linuxrc@ opt/ rpc/ tmp/
etc/ lost+found/ php.ini@ sbin/ usr/
home/ mnt/ proc/ share/ var/
[/] #
[/] # #done

[schumaku]

Start with a file system check on the volume.

Get in touch with the QNAP Customer Service for further assistance -> https://helpdesk.qnap.com/

Be prepared restoring data from backup might be required.

[hpijnacker]

Thank you,
File system checked with no results (i assume that is ok then).
I see the WEB folder under Shared Folders but 0 size/folders/files.
Under File station I see the WEB folder but selecting it returns: The File or folder does not exist.

I have contacted the helpdesk and waiting for them to repond.
In de mean time a question, would "restore default shared folders" under "Shared Folders" help in this case and potentially restore the links if the files/data is still on the machine, or would this only harm a possible restoring process?
Thanks for your comment/help

[CylonCenturion]

Thank you,
File system checked with no results (i assume that is ok then).
I see the WEB folder under Shared Folders but 0 size/folders/files.
Under File station I see the WEB folder but selecting it returns: The File or folder does not exist.

I have contacted the helpdesk and waiting for them to repond.
In de mean time a question, would "restore default shared folders" under "Shared Folders" help in this case and potentially restore the links if the files/data is still on the machine, or would this only harm a possible restoring process?
Thanks for your comment/help

Are you able to recall what happend?
Deleting the share Web is not possible by control-panel>shared folders>Web
However, when you go to Filestation>Web, all files are slectable, and therefore easy to delete.

Do you have a $Recycle in the web-dir.
A $recycle is a directory that got created when you delete files. This directory, however, must be enabled.
Your files will be stored over there, until you delete that $recycle.

[hpijnacker]

Now this is what happened I think: I wanted to create a new subfolder (Called AITEMCRM) in shared folder WEB for a new CRM software. After creating it as a shared folder (with path WEB to have it sit under WEB), it did not "sit" under WEB so I deleted the Newly Created subfolder AITEMCRM. The result was that after rebooting the NAS, the WEB folder was empty (in Control Panel=>Privilege Settings=>Shared Folders) , in File station de WEB folder is still visable but after clicking on it the system message displays: The file or folder does not exist.

Since I can not get in the WEB Folder (does not exist?) I can not see the $recycle in de WEB dir.