Hi @TimRideout, as promised, here is a step-by-step guide. Sorry if any of it is too obvious (treating you as "*total n00b"
), hopefully it should help you get it done.
You may need to enable SSH on your Windows device (please see -
https://anto.online/guides/how-to-insta ... h-feature/)
Stop Resilio service running in the apps on the NAS
Open command prompt and SSH into your NAS (using your NAS admin account (not a NAS user as they won’t have the necessary permission later) and NAS IP address) e.g.
ssh admin@912.168.0.2
enter your nas password
You should now be connected to your NAS (please remember you are now in a case sensitive world)
If you connected using your NAS admin login, you’ll see “Console Management - Main Menu” with various options (If you connected using an ordinary user, you won’t see this and should go back and use the NAS admin user)
Select the last option “Q : Quit (return to normal shell environment)”
type:
Q and press enter and confirm by typing Y
You should now be in the shell environment.
type:
cd /share
and then
ls
you’ll have a directory listed that has CahcheDev1 in the name. In my case it’s “CE_CACHEDEV1_DATA”
Navigate to the ResilioSync folder:
cd CE_CACHEDEV1_DATA/.qpkg/ResilioSync
if you now type ls, you should see the resilio-sync.conf file listed
Create a copy of this file, just in case something goes wrong:
cp resilio-sync.conf resilio-sync.conf.bak
(type ls to double check resilio-sync.conf.bak now exists)
We can now edit the resilio config file, type:
vi resilio-sync.conf
(it’ll open in vi (if you need more help on vi, see -
https://www.cs.colostate.edu/helpdocs/vi.html))
type
i
(this will switch to INSERT mode, you should also see “- - INSERT - -“ at the bottom)
Using your cusor keys Go to the end of “vendor” : “qnap”
Press enter and add:
“async_io” : false,
(type this in carefully and ensure there are no quotes around false and there is comma at the end)
Press “esc” to exist insert mode
type
:wq
(the file should now have been updated and you should be back to the normal shell environment)
Start Resilio service in the apps on the NAS
This should now resolve the issue. If it still crashes, double check the resilio config file.
(There are different ways of doing different bits of this, I feel this is one of the simpler routes)
Any issues, please post info here and will try to help.