myQNAPcloud service temporarily unavailable

[NAS-USER-77]

Hi guys,

We've been intermittently hit with errors when trying to RTTS backup between two NAS QNAP units at different locations using the myQNAPcloud service on Hybird Backup Sync.

We continue to see the error "myQNAPcloud service temporarily unavailable please try again later" and then it comes good intermittently.

I've searched extensively and appears some commentary around "its a free service dont expect much" but Im keen to know if this is QNAP's servers that keep going down or if this is something on our end.

Is this something we can check out settings wise to stabilise the connection?

Any help is massively appreciated!

Cheers

[Mousetick]

myQNAPcloud has a service status page:
https://status.myqnapcloud.com/service_status?lang=en

I don't know how accurate and up-to-date it is, but it wouldn't hurt to check it whenever you encounter the service outage error.