Unrecognized logins to QNAPCloud Website from United States

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saturdaynightyay
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Unrecognized logins to QNAPCloud Website from United States

Post by saturdaynightyay » Wed Apr 28, 2021 9:48 pm

Hi, I was checking through activity on the QNAP Account "Activities" page and I can see a list of all our users logging in.

We are in the UK.

But. I see some sign in's from the United States.

When I put their IP's into a browser they point back to QNAP.

Anyone know why I have these sign ins showing in my account?

Examples:

54.208.99.37
107.23.152.8

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dolbyman
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Re: Unrecognized logins to QNAPCloud Website from United States

Post by dolbyman » Wed Apr 28, 2021 9:59 pm

same as here
viewtopic.php?f=50&t=161024

get your NAS out of the web or risk losing all your data
viewtopic.php?f=45&t=160849

saturdaynightyay
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Re: Unrecognized logins to QNAPCloud Website from United States

Post by saturdaynightyay » Wed Apr 28, 2021 10:44 pm

those topics you posted are a different issue.

These are on the myqnap cloud website and a different thing.

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dolbyman
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Location: Vancouver BC , Canada

Re: Unrecognized logins to QNAPCloud Website from United States

Post by dolbyman » Wed Apr 28, 2021 10:49 pm

sorry .. Your screenshots were a bit blurry

Where exactly are you seeing foreign IPs log into your system?

saturdaynightyay
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Re: Unrecognized logins to QNAPCloud Website from United States

Post by saturdaynightyay » Wed Apr 28, 2021 11:56 pm

when you login to the QNAP website and go to activity.

It says there has been logins from other countries but then if you paste the IP into a web browser it takes you to QNAP website.

This makes me think its QNAP's IP or service showing in the activity but, why is it showing there?

very strange.

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dolbyman
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Re: Unrecognized logins to QNAPCloud Website from United States

Post by dolbyman » Thu Apr 29, 2021 12:00 am

still no screenshots .. best to ask QNAP via ticket

if you are using cloudlink, this could be the gateway servers that are used for this connection method

Barboots
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Re: Unrecognized logins to QNAPCloud Website from United States

Post by Barboots » Mon May 03, 2021 10:01 pm

Same.
54.208.99.37 ( United States )


Technical details
IP address54.208.99.37
Hostnameec2-54-208-99-37.compute-1.amazonaws.com
TypePublic
CIDR54.208.99.37/24

Location of IP address 54.208.99.37
Lookup information about the location associated with the IP address 54.208.99.37.

CityAshburn (0% confidence)
Metrocode511 (District of Columbia, Washington DC (Hagerstown MD))
SubdivisionVirginia (VA) (0% confidence)
CountryUnited States (US) (99% confidence)
Postalcode20149 (0% confidence)
ContinentNorth America (NA)
Time zoneAmerica/New_York

ASN and ISP for IP address 54.208.99.37
General traits like organisation, autonomous system number (ASN) and ISP associated with the IP address 54.208.99.37.

ISPAmazon.com
OrganizationAmazon.com
User typehosting
Autonomous system number (ASN)14618
Autonomous system organizationAMAZON-AES
domainamazonaws.com

Anonymous proxy?No
Satellite provider?No

Registered and represented country
Details about the country in which the ISP has registered the IP address 54.208.99.37. Furthermore, if available, the represented country. For instance, the country represented by an overseas military base or embassy.

Registered countryUnited States (US)
Represented countryNot Provided

Location on the map for IP address 54.208.99.37
The latitude and longitude of the location associated with the IP address 54.208.99.37. In addition, the map is loaded with the circle of accuracy arround the pointer of the location for IP 54.208.99.37.

Latitude39.048100
Longitude-77.472801
Radius1000 km

Mousetick
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Re: Unrecognized logins to QNAPCloud Website from United States

Post by Mousetick » Mon May 03, 2021 11:19 pm

Yes, I saw them too when I checked recently, same IP addresses. They were from a while ago, 2 of them at roughly the same time, don't remember exactly when and I've since deleted these entries. This was probably QNAP doing some maintenance on the accounts, which should have been invisible, but they goofed up.

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