Error during myqnapcloud connection

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kriminal
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Posts: 11
Joined: Mon Aug 08, 2011 5:47 am

Error during myqnapcloud connection

Post by kriminal »

Hi to all,
I've a problem with my QNAP TS-459 Pro+ and the myqnapcloud service.
For at least two weeks my QNAP is not connected to the myqnapcloud, but the connection with the DDNS works correctly.
I've tried to reconnect, disable/enable the service, reboot the QNAP and the router with no luck.
Any suggestion?
Thank you.
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dolbyman
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Posts: 34903
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Error during myqnapcloud connection

Post by dolbyman »

Qnapcloud = Port forwarded (very Dangerous!) ?
or
QnapCloudlink = Tunneled (discontinued for old NAS like yours) ?
kriminal
Starting out
Posts: 11
Joined: Mon Aug 08, 2011 5:47 am

Re: Error during myqnapcloud connection

Post by kriminal »

QnapCloudlink = Tunneled :(

Thank you
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dolbyman
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Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Error during myqnapcloud connection

Post by dolbyman »

I think the NAS needs to support 4.4.2 or higher to download the latest version of cloudlink

https://www.qnap.com/en/app_center/con_ ... =14&os=qts
kriminal
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Joined: Mon Aug 08, 2011 5:47 am

Re: Error during myqnapcloud connection

Post by kriminal »

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dolbyman
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Location: Vancouver BC , Canada

Re: Error during myqnapcloud connection

Post by dolbyman »

Setup a VPN then to access your NAS from WAN.. easy and secure
kriminal
Starting out
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Joined: Mon Aug 08, 2011 5:47 am

Re: Error during myqnapcloud connection

Post by kriminal »

I already do.
I was only using myqnapcloud to share something with friends.
I'll use some another cloud service.
Thank you
sk8ingdom
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Joined: Wed Jan 08, 2014 1:50 am

Re: Error during myqnapcloud connection

Post by sk8ingdom »

I just ran into a similar issue with a QNAP TS-459 Pro II with QTS 4.2.6. myQnapcloud Link was working great until about 2 weeks ago. I was a regular user of myQnapcloud and even purchased the SSL certificate though them. Am I to understand that my hardware / firmware version has basically been taken out of long term support?
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dolbyman
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Posts: 34903
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Error during myqnapcloud connection

Post by dolbyman »

The ssl cert should not be needed on cloudlink connections as it's tunneled via a qnak qlink.to domain

Anyways..any complaints should be directed towards qnap
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