Qsync connection error but Qfile works

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diskscraper
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Joined: Sun Sep 19, 2021 4:21 am

Qsync connection error but Qfile works

Post by diskscraper »

Hi there,

We've got a problem regarding accessing our TS-231P via Qsync over the internet.
The connection works great using the Qfile android app. When trying to connect using Qsync on Windows 10 though, it always throws the error "Qsync is not activated" (translated from German "Qsync ist nicht aktiviert")

We use an UPNP router (FB 7590) and standard ports 8080 / 443 (SSL is set up using Let's encrypt). Computer and android device use the same wifi connection and also a FB 7590.
Browser access works from both devices with both ports. We've already tried to disable the Windows firewall: no improvements.

Firmware version: 4.5.4.1741
Qsync version: 4.5.0.0904
Qfile version: 2.10.9.0629

Thanks in advance for any help!
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