myqnapcloud domain doesn't work.

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alphanakay
First post
Posts: 1
Joined: Sun Jul 03, 2022 6:36 pm

myqnapcloud domain doesn't work.

Post by alphanakay »

The domain assigned to my device does not work.
DeviceName.qnapmycloud.com

Smart url fetaures works as i can connect with smart url.
http://qlink.to/mydevicename does work.

What do i have to do to make this link to work?DeviceName.qnapmycloud.com

Thanks...
dosborne
Experience counts
Posts: 1764
Joined: Tue May 29, 2018 3:02 am
Location: Ottawa, Ontario, Canada

Re: myqnapcloud domain doesn't work.

Post by dosborne »

"Does not work" is not very useful. If you "ping" the domain name, does it return your current WAN IP? Have you looked in the logs for errors? What does the status page show? What are you trying to access "behind" you router? You should have port forwarding and UPnP disabled (see ransomware threads), so what are you trying to access?
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