Can't find NAS in QSync using QID connection

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jfiedelak
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Can't find NAS in QSync using QID connection

Post by jfiedelak » Wed Aug 04, 2021 5:36 am

Hi,

If my friend log in into QnapCloud he can see my NAS under Device of Friend but he can't see my NAS in QSync on Windows PC if he search the NAS using his QID.

Doing the same with my QID, I see my NAS in Qcloud under MyDevices and I can also see it in QSync using my QID.

What do I miss?

Thanks
Jens

girolamino
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Re: Can't find NAS in QSync using QID connection

Post by girolamino » Thu Jul 07, 2022 1:43 am

Hello,
I have the same problem. Just like you!

:twisted:

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dolbyman
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Re: Can't find NAS in QSync using QID connection

Post by dolbyman » Thu Jul 07, 2022 1:46 am

Be VERY cautious about MyQnapCloud, if you expose your NAS online (via port forwards) you can easily fall victim to ransom attacks.

So please elaborate more what the issue is and explain what you are doing.

girolamino
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Re: Can't find NAS in QSync using QID connection

Post by girolamino » Thu Jul 07, 2022 7:35 am

I would to share folders with my colleague.

1. Account1. I setup account1 for qid-> my device is in "my devices" on -> in qsync client I have found my nas through QID-> ALL OK
2. Account2. Setup on nas app "myqnapcloud"/ access control / added account2 to the list->the shared qnap is on "friend devices"->qsync client doesn't find qnap using qid.

what do you suggest?
forgot this method for security?
what alternatives?

thanks for your assistance


ts-231 on 5.0.0.1891

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dolbyman
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Re: Can't find NAS in QSync using QID connection

Post by dolbyman » Thu Jul 07, 2022 11:49 am

Alternative would be non portforwarded cloudlink...

https://www.qnap.com/en/news/2020/qnaps ... cloud-link

Problem with portforwarded sharing "for a buddy/friend/coworker" the whole internet can now attack&exploit that NAS and when there is 0days, you are in for a big surprise

Best would be to leave the file share to sharehosters (dropbox/onedrive/etc)

girolamino
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Re: Can't find NAS in QSync using QID connection

Post by girolamino » Sat Jul 09, 2022 4:52 am

ok. no portforwarding!

:evil: QSYNC (WINDOWS 11 and WINDOWS 7) with account invited from proprietary-> doesn't find the qnap
:DD QSYNC PRO (ANDROID) with the same account (invited from proprietary)-> it's OK and it find the qnap!!!

:-0 I think there is a bug with qsync for windows for both QNAPQsyncClientWindows-5.0.5.0620.exe and QNAPQsyncClientWindows-5.0.4.1523.exe

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dolbyman
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Re: Can't find NAS in QSync using QID connection

Post by dolbyman » Sat Jul 09, 2022 5:29 am

I don't know what "invited from proprietary" is supposed to mean.

If you think that any QNAP software has a bug, only QNAP can address and solve it (via ticket)

girolamino
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Re: Can't find NAS in QSync using QID connection

Post by girolamino » Sat Jul 09, 2022 6:47 am

proprietary is the main account on qnap to enable myqnap link.
qsync work well with proprietary account. It does not with invited accounts...

Submitted a ticket. I'll keep you updated

I want to say a big thank you for your answers!!! I think u are a great resource!!

FSC830
Been there, done that
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Re: Can't find NAS in QSync using QID connection

Post by FSC830 » Sat Jul 09, 2022 1:49 pm

Invited accounts and Qsync?
Never heard that Qsync should work in this way!? :S
IMHO Qsync is for users which are connected by LAN to the NAS (or this myqnapcloud/-link staff - I do not use in any way).
But at NAS an account to connect is mandatory. And never use an admin account for that.
If login is fixed to a certain user group you know and trust, consider to allow an access using VPN.
User is connected to your LAN in that case and you need to secure devices, users should not access!

Regards
A raid is never a substitute for backup! Never!

girolamino
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Re: Can't find NAS in QSync using QID connection

Post by girolamino » Mon Jul 18, 2022 7:00 pm

Message from assistance:

[As per checking with our Dev Team, this feature is not yet available in QSync Client PC version.
Currently only QID logged-in in the NAS can use the QSync in PC]

So you can't share with friends, coworker...
You should share your qid username and password with your team!

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