Hi, can someone from QNAP Support please contact me? This shouldnt be too much to ask!
I closed down my business and didnt realise my 2FA was to that business email and I dont have the Google Authenticator either now.
If I cannot get back into that account, then I want to know if I can just create a new QNAP account to setup myqnapcloud again so it is in that account with a known good email.
Cheers,
David
How to contact support - Reset 2FA
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- Experience counts
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Re: How to contact support - Reset 2FA
QNAP does not come here!
This is a user forum.
You need to get in touch with QNAP using any other possibility (i.e. check website for a mail address).
BTW: one of the disadvantages I do not use 2FA, which is a mess for usuability, but a hairline for security...
Regards
This is a user forum.
You need to get in touch with QNAP using any other possibility (i.e. check website for a mail address).
BTW: one of the disadvantages I do not use 2FA, which is a mess for usuability, but a hairline for security...
Regards
A raid is never a substitute for backup! Never!
Deadbolt - READ 1st post!!!
Deadbolt - information
Deadbolt - find your OP_RETURN!
VPN=VPN? No!
How to clean up your NAS after malware attack
www.raidisnotabackup.com
Deadbolt - READ 1st post!!!
Deadbolt - information
Deadbolt - find your OP_RETURN!
VPN=VPN? No!
How to clean up your NAS after malware attack
www.raidisnotabackup.com
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- Joined: Tue May 29, 2018 3:02 am
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Re: How to contact support - Reset 2FA
I'm guessing a 3 second reset would clear 2FA. Never had to use it.
https://www.qnap.com/en/how-to/faq/arti ... -explained
https://www.qnap.com/en/how-to/faq/arti ... -explained
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- dolbyman
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Re: How to contact support - Reset 2FA
It should, but it sounds more like op secured his QNAP online account with 2FA ? (For support tickets etc)